Send a refund for a purchase
You can partially or fully refund a buyer within 60 days of receiving their payment. Refunds are available only for transactions involving the purchase of goods and services.
When issuing a full refund, your original transaction fee is credited to you. When issuing a partial refund, a portion of the fee is credited to you.
Step by step guide
- Log into your PayPal account at www.paypal.co.uk
- Click the History subtab.
- Find the purchase payment you would like to refund and click Details.
- Click the Issue Refund link.
- Enter the refund amount and click Submit.
- Confirm the amount and click Submit.