Products and Services
Mobile
- What is Check-In?
- How do I add my PayPal account to my Samsung Account Manager and link my fingerprint?
- What should I do if I lose my mobile device?
- How do I report potential fraud, spoof or unauthorized transactions via the PayPal app?
- Which mobile devices can I use with PayPal Here?
- How do I checkout with my fingerprint?
- What is the PayPal Mobile App?
- How do I issue a refund using PayPal Here?
- What is PayPal Here?
- How can I send money or make a payment with my mobile phone?
- How do I prevent fraudulent transactions when using PayPal Here?
- How do I disable fingerprint login?
- How do I get started with the PayPal app?
- How do I use PayPal with MovieTickets.com using Cortana?
- How do I unlink PayPal from Facebook?
- PayPal Here Troubleshooting Tips
PayPal Business Debit Mastercard
- What is the PayPal Business Debit Mastercard®?
- How do I activate my PayPal Business Debit Mastercard®?
- What qualifies for PayPal Business Debit Mastercard® Cash Back rewards?
- How do I withdraw money using my PayPal Business Debit Mastercard®?
- When do I receive my PayPal Business Debit Mastercard Cash Back rewards?
- What backup payment methods are available with my PayPal Business Debit Mastercard®?
- How long does it take to receive my PayPal Business Debit Mastercard?
- Why did I receive a new PayPal Business Debit Mastercard?
- How do I set or change my PayPal Business Debit Mastercard® PIN number?
- My PayPal Business Debit Mastercard® is about to expire. Where will my replacement debit card be sent?
- Can I use my PayPal Business Debit Mastercard® when traveling?
- My PayPal Business Debit Mastercard® no longer works because it is expired or damaged. How do I get a replacement debit card?
- How do I report a lost or stolen PayPal Business Debit MasterCard®?
- Paying in person with my PayPal Business Debit MasterCard®
- How can I order a secondary PayPal Business Debit Mastercard®?
- Why is my PayPal Business Debit Mastercard being declined?
- Are there fees to use my PayPal Business Debit Mastercard®?
- How do I request or apply for the PayPal Business Debit Mastercard?
- Why did I receive a PayPal Business Debit Mastercard when I did not request one?
PayPal Cash Card (Debit Mastercard)
- What is the PayPal Cash Card?
- How do I activate my PayPal Cash Card?
- How do I request or apply for the PayPal Cash Card?
- What fees are associated with the PayPal Cash Card?
- Why was my PayPal Cash Card transaction declined?
- Are there any backup payment methods for the PayPal Cash Card?
- What are the daily spending limits of the PayPal Cash Mastercard?
- Can I use PayPal Credit with my PayPal Cash Card?
- Why haven’t I received my PayPal Cash Card yet?
- How do I use my PayPal Cash Card at an ATM?
- How do I file a claim on a PayPal Cash Card transaction?
- How do I add money to my PayPal Cash Card?
- How do I set or change my PayPal Cash Card PIN?
- Will my PayPal Cash Card be automatically linked to my PayPal Cash Plus account?
- How do I view my PayPal Cash Card Transaction History?
- What do I do if my PayPal Cash Card is Lost or Stolen?
- How do I add cash to my PayPal Cash Plus account at the register with my PayPal Cash Card?
- My PayPal Cash Card no longer works or is damaged. How do I get a replacement card?
- When will my Direct Deposit be available in my PayPal Cash Plus account on my Pay Day?
PayPal Cashback Mastercard
- How do I make payments on my PayPal Extras Mastercard, eBay Extras Mastercard, or PayPal Cashback Mastercard account?
- Can I access cash with my new PayPal Extras Mastercard, eBay Extras Mastercard, or PayPal Cashback Mastercard?
- Who issues the PayPal Extras Mastercard, eBay Extras Mastercard, PayPal Cashback Mastercard, and PayPal Smart Connect?
- What kind of customer support does PayPal Cashback Mastercard provide?
- How can I request an additional card to provide to someone I've authorized to use my PayPal Extras Mastercard, eBay Extras Mastercard, or PayPal Cashback Mastercard account?
- Where can I use the PayPal Extras MasterCard, eBay Extras MasterCard, or PayPal Cashback MasterCard?
- What is the limit on my PayPal Extras Mastercard, eBay Extras Mastercard or PayPal Cashback Mastercard?
- What if I want to close my PayPal account and I have a PayPal Cashback Mastercard - How does that affect my cash rewards earned?
- How do I start using my PayPal Extras Mastercard, eBay Extras Mastercard, or PayPal Cashback Mastercard?
- What are the benefits of PayPal Cashback Mastercard Extended Buyer Protection?
- Can I request a credit limit increase on my PayPal Extras MasterCard or PayPal Cashback MasterCard?
- When can I start using my PayPal Extras MasterCard, eBay Extras Mastercard, or PayPal Cashback Mastercard? How long will it take to receive it?
- How do I use my PayPal Extras MasterCard, eBay Extras MasterCard, or PayPal Cashback MasterCard when making a purchase with PayPal?
- What if I want to close my PayPal account and I have a PayPal Cashback Mastercard account - Can I still use it?
- What if I want to set my PayPal Cashback Mastercard account as my preferred payment method within my PayPal account?
- How can I view my PayPal Extras MasterCard, eBay Extras MasterCard, or PayPal Cashback MasterCard transactions, statements, and payments due?
- How do I change my personal information on my PayPal Cashback Mastercard?
- Can I add my PayPal Cashback Mastercard® or PayPal Extras Mastercard® to any of the mobile wallets?
- How do I add my PayPal Cashback Mastercard® or PayPal Extras Mastercard® to Samsung Pay or Google Pay?
- When I added my card to the mobile wallet, I don't see my credit card. Is something wrong?
PayPal Credit
- Who issues PayPal Credit?
- Where can I use PayPal Credit?
- What kind of customer support does PayPal Credit provide?
- What is the credit limit on my PayPal Credit account?
- Can I still make purchases using my PayPal Credit account if I close my PayPal account?
- Can I still access or service my PayPal Credit account online if I close my PayPal account?
PayPal Extras Mastercard®
- How do I apply for the PayPal Extras Mastercard?
- How do I make payments on my PayPal Extras Mastercard, eBay Extras Mastercard, or PayPal Cashback Mastercard account?
- Is the PayPal Extras Mastercard available outside the U.S.?
- Can I access cash with my new PayPal Extras Mastercard, eBay Extras Mastercard, or PayPal Cashback Mastercard?
- Where can I view my PayPal Extras Mastercard or Smart Connect transactions, statement, and payments due?
- What kind of customer support does PayPal Extras Mastercard provide?
- Who issues the PayPal Extras Mastercard, eBay Extras Mastercard, PayPal Cashback Mastercard, and PayPal Smart Connect?
- How do I contact a PayPal Extras MasterCard Customer Service representative?
- How can I request an additional card to provide to someone I've authorized to use my PayPal Extras Mastercard, eBay Extras Mastercard, or PayPal Cashback Mastercard account?
- How do I start using my PayPal Extras Mastercard, eBay Extras Mastercard, or PayPal Cashback Mastercard?
- Can I still make purchases using my PayPal Extras Mastercard account if I close my PayPal account?
- Can I still access or service my PayPal Extras Mastercard online if I close my PayPal account?
- What if I want to close my PayPal account and I have a PayPal MasterCard® or PayPal Smart Connect account? Can I still use it?
- Where can I use the PayPal Extras MasterCard, eBay Extras MasterCard, or PayPal Cashback MasterCard?
- What is the limit on my PayPal Extras Mastercard, eBay Extras Mastercard or PayPal Cashback Mastercard?
- How do I change my personal information on my PayPal Extras Mastercard?
- What if I want to set my PayPal Extras Mastercard account as my preferred payment method within my PayPal account?
- Can I request a credit limit increase on my PayPal Extras MasterCard or PayPal Cashback MasterCard?
- When can I start using my PayPal Extras MasterCard, eBay Extras Mastercard, or PayPal Cashback Mastercard? How long will it take to receive it?
- How do I redeem rewards for my PayPal Extras Mastercard if I close my PayPal account?
PayPal Pools
- Money Pools Overview and Frequently Asked Questions
- How do I tell people about my Money Pool?
- Can I get a refund for a contribution I made to a Money Pool?
- Can I request a credit limit increase on my PayPal Extras MasterCard or PayPal Cashback MasterCard?
- How do I issue a Money Pools payment refund?
- Do you need a PayPal account to contribute to a Money Pool?
- What are the fees for contributing to a Money Pool?
- Can I access Money Pools on my mobile device?
- Will any of my account info be shared when I create a Money Pool?
- How do I transfer money I’ve collected from a Money Pool?
- Can I contribute to my own Money Pool?
- Where can I check my Money Pool’s progress?
- Can I keep receiving contributions once my Money Pool reaches its goal?
- How do I change the currency in which I’m collecting Money Pool contributions?
- How do I access my Money Pool after it’s created?
- Where do Money Pool contributions go?
- Are Money Pool contributions subject to reserves?
- Can I hide the contribution amount and details of contributors on my Money Pool?
- How do I end a Money Pool?
- How do I contribute to a Money Pool?
PayPal Shipping
- What is proof of shipment?
- What is underpaid postage or Short Pay?
- What is proof of delivery and how can I provide that to my customers?
- How do I create a shipping label to return a purchase to the seller?
- How do I change my Ship From address on MultiOrder Shipping labels?
- How do I offer free shipping?
- How do I create and print shipping labels using PayPal?
- How do I void a UPS or USPS label I created with PayPal Shipping?
- How do I print a Packing Slip?
- What are the benefits of PayPal Shipping?
- How do I print multiple USPS labels for PayPal purchases?
- How do I reprint a UPS, USPS or emailed label I created with PayPal Shipping?
- How do I pay for labels created with PayPal MultiOrder Shipping?
- How do I register for PayPal shipping with UPS?
- What types of USPS mail services can I use for shipping?
- How do I add or edit tracking information for my transaction or mark it as processed?
PayPal Smart Connect
- What if I want to set my PayPal Smart Connect account as my preferred payment method within my PayPal account?
- Can I request an increase to my credit limit on Smart Connect?
- Can I still access or service my PayPal Smart Connect account online if I close my PayPal account?
- Who issues the PayPal Extras Mastercard, eBay Extras Mastercard, PayPal Cashback Mastercard, and PayPal Smart Connect?
- What is PayPal Smart Connect? Where can I use it?
- What is the credit limit on my Smart Connect account?
- What if I want to close my PayPal account and I have a PayPal MasterCard® or PayPal Smart Connect account? Can I still use it?
- How can I view my PayPal Smart Connect transactions, statements, and payments due?
- How do I use my PayPal Smart Connect when making a purchase with PayPal?
- What kind of customer support does PayPal Smart Connect provide?
- Can I pay my PayPal Smart Connect account bill using a balance?
- Can I still make purchases using my PayPal Smart Connect account if I close my PayPal account?
- Can I access cash with my Smart Connect account?
- How do I make payments on my PayPal Smart Connect account?
- How do I change my personal information on my PayPal Smart Connect?
- How do I contact a PayPal Extras MasterCard or PayPal Smart Connect customer service representative?
eBay Mastercard
- How do I make payments on my PayPal Extras Mastercard, eBay Extras Mastercard, or PayPal Cashback Mastercard account?
- What if I want to close my PayPal account and I have a eBay Extras MasterCard - How does that affect my rewards points earned?
- Can I access cash with my new PayPal Extras Mastercard, eBay Extras Mastercard, or PayPal Cashback Mastercard?
- Can I still make purchases using my eBay MasterCard account if I close my PayPal account?
- What benefits are associated with my eBay Extras MasterCard?
- Who issues the PayPal Extras Mastercard, eBay Extras Mastercard, PayPal Cashback Mastercard, and PayPal Smart Connect?
- How can I request an additional card to provide to someone I've authorized to use my PayPal Extras Mastercard, eBay Extras Mastercard, or PayPal Cashback Mastercard account?
- How do I redeem my Reward Points for my eBay Extras MasterCard?
- What if I want to set my eBay MasterCard account as my preferred payment method within my PayPal account?
- Where can I use the PayPal Extras MasterCard, eBay Extras MasterCard, or PayPal Cashback MasterCard?
- How do I change my personal information on my eBay Extras MasterCard?
- What is the limit on my PayPal Extras Mastercard, eBay Extras Mastercard or PayPal Cashback Mastercard?
- How do I contact an eBay Extras Mastercard Customer Service representative?
- What does eBay Extras Mastercard Extended Buyer Protection benefits mean?
- What kind of customer support does eBay Extras Mastercard provide?
- How do I use my PayPal Extras MasterCard, eBay Extras MasterCard, or PayPal Cashback MasterCard when making a purchase with PayPal?
- Can I add my eBay Extras Mastercard® to any of the mobile wallets?
Coupons & Gift Certificates
- What is Store Cash and how does it work?
- How do I use an eBay gift card?
- How do I buy and send a digital gift card through PayPal?
- Common questions about coupons and redemption codes
- Getting support for digital gift card purchases from PayPal Digital Gifts
- I’m having trouble redeeming a digital gift card bought from PayPal Digital Gifts.