My Account
Manage settings
- How do I view or edit my account information?
- What kind of documentation can I provide to remove my account limitation?
- How do I update my Facebook Messenger notification preference?
- How do I sign up for a PayPal account?
- How do I add users to my PayPal account?
- How do I confirm my mobile phone number with PayPal?
- How do I set up my email notification preferences?
- How do I change the display language on my PayPal account?
Account Status & Verification
- PayPal’s Customer Identification Program (CIP)
- CIP Acceptable Documents guidelines
- What is PayPal's account verification process?
- How do I confirm my bank account?
- Why did my US Tax Identification (TIN) Number fail verification?
- Am I being asked to complete a security check so I can verify my account?
- How do I close the PayPal account of a deceased relative?
- Can I reopen my PayPal account?
- How do I close my PayPal account?
- What is a beneficial owner and why do I need to provide this information?
Update profile info
- How do I change my password and security questions?
- How do I add, edit or remove an email address on my PayPal account?
- How do I change the name on my PayPal account?
- What kind of documentation can I provide to remove my account limitation?
- How do I view or edit my account information?
- How do I stop receiving Instant Payment Notifications (IPNs)?
- How do I add, change, or remove a street address on my PayPal account?
- I am getting an error when I try to link my credit or debit card. Why?
- How do I confirm my bank account?
- Common US IRS Tax Questions 1099-K, B-Notice, and FATCA
- How do I confirm my mobile phone number with PayPal?
- How do I edit the billing address linked to my card?
- Can I change my PayPal address to another country?
- Why can't I change the shipping address for my transaction?
- How do I add, edit or remove a phone number on my PayPal account?
Login and Password
- I forgot my password. How do I reset it?
- How do I change my password and security questions?
- What is my PayPal account number?
- What is 2-step verification?
- What can I do if I can't I log in?
- How do I log in to my PayPal app using a PIN?
- Tips for creating a secure password
- Why can't I view my password?
- Why am I receiving emails about closing my PayPal account?