My Account
Update profile info
- What kind of documentation can I provide to prove my identity?
- How do I change the name on my PayPal account?
- How do I view or edit my account information?
- How do I change my email address?
- How do I change my password and security questions?
- Why do I need to confirm my U.S. tax payer status?
- How do I stop receiving Instant Payment Notifications (IPNs)?
- How do I stop receiving automated calls and texts?
- I live in Vermont or Massachusetts, what are the Form 1099-K reporting requirements?
- How do I add, change, or remove a street address?
- I am getting an error when I try to link my credit or debit card. Why?
- How do I confirm my bank account?
- Common US IRS Tax Questions 1099K, B-Notice, and FATCA
- Why can't I change the shipping address for my transaction?
- How do I confirm my mobile number?
- How do I edit the billing address linked to my card?
- Can I change my PayPal address to another country?
- How do I change the name on my PayPal Business account?
- How do I add or change a phone number on my PayPal account?
Login and Password
- What is my PayPal login or account ID?
- How do I change my password and security questions?
- What is my PayPal account number?
- Tips for creating a secure password
- I forgot my password. How do I reset it?
- Why can't I view my password?
- What can I do if I can't I log in?
- How do I change my security questions?
- Once I’ve enabled the PayPal Security Key, how do I use it with my mobile phone?
Account Status & Verification
- Can I reopen my PayPal account?
- Why did my US Tax Identification (TIN) Number fail verification?
- Why am I being asked to complete a security check?
- How do I verify my PayPal account?
- How can I lift my Withdrawal Limit?
- How do I confirm my bank account?
- What is a beneficial owner and why do I need to provide this information?
- How do I close my PayPal account?
Manage settings
- What kind of documentation can I provide to prove my identity?
- Why is my PayPal Student account being discontinued?
- How do I update my Facebook Messenger notification preference?
- How do I add users to my PayPal account?
- How do I sign up for a PayPal account?
- How do I check and update my web browser?
- How do I confirm my mobile number?
- How do I set up my email notification preferences?