Why did I get API error code 10411?

We will return this NVP/SOAP API error code when the Express Checkout token has expired. By default, the token is only valid for three hours.

The buyer will need to re-initiate the checkout process. It subsequently creates a new checkout session with a new token for which the buyer will approve.

To request having the token expiry time frame extended, please contact Business Support.

See the Developer Portal for a complete list of NVP/SOAP API error codes.

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