My refund is completed, where is my money?

Your refund has been completed.

We send all refunds back to your original payment method. The time it takes to receive your money varies by payment method.

Credit card

The refund will be returned directly to your credit card. Depending on the card issuer, it can take up to 1 and 2 billing cycles* for the refund to appear on your credit card statement.

* A credit card billing cycle typically lasts 28 to 31 days. The number of days in each cycle can change, but it should be roughly one month.

Debit Card 

When you pay with your debit card, it will generally take up to 5 business days for your refund to be completed, however, depending on your card company, some refunds may take up to 30 days. If we are unable to apply the refund to your debit card, we will add it to your PayPal balance.

Bank account

When you pay with your bank account, we’ll automatically transfer the refund to your bank account. Once issued, refunds usually take up to 5 business days to complete.

Some refunds may take up to thirty days, depending on the status of the payment at the time the refund was issued.

For example, if a payment was still 'Pending' at the time of refund, the longer timeframe is most likely, depending on the bank involved.

PayPal balance

When you pay with your balance, the refund will go to your PayPal Balance on the same day.