Why did I get API error code 10001?

Please refer to the NVP/SOAP API codes document for specific message content, cause and solutions for API error code 10001.

More ways we can help

Developer Resources

Access documentation, APIs and more

Braintree Support

Find technical information on processing with Braintree

Site Status

Get status on scheduled maintenance and more

Personal Help

Get help with using any of our PayPal products

Business Help

Get help with using any of our PayPal products

Contact Us

Contact customer service

Message Center

Send, receive, and view your PayPal messages