Questions about Pay in 4 repayments

How do I make my repayments?
After your down payment, your 3 subsequent repayments will be taken automatically from the confirmed debit card, credit card, or bank account you provided at the time of your application.

Where can I see how much I owe?
Just log into your PayPal account, go to Pay in 4, and click on the specific Pay in 4 plan you want to see. The amount you still owe will be under “Remaining.”

Where can I see the amount of my payments?
Just log into your PayPal account, go to Pay in 4, and click on the specific Pay in 4 plan you want to see. There you can see the amounts of your previous payments in your Plan Activity. You can also see the amounts of upcoming payments by clicking “See Upcoming Payments.”

Can I make extra or unscheduled payments?
Yes, just log into your PayPal account, choose the Pay in 4 plan you want to pay and click Make a Payment. Then, you can make an unscheduled or extra payment that will be applied to that Pay in 4 plan.

Can I pay off the entire Pay in 4 plan at once?
Yes. Just log into your PayPal account, choose the Pay in 4 plan you want to pay off and click Make a Payment. Then you can make an unscheduled payment to pay off the entire Pay in 4 plan.

Can I pause or suspend my Pay in 4 payments? 
No. Once you agree to the terms of your Pay in 4 plan and your payments begin, you cannot pause, suspend, or skip your payments. 

Why didn't my payment go through?
There are several reasons we may not have been able to complete your scheduled payment, including if there were insufficient funds on your debit card, credit card or bank account, or if your card hasn't been confirmed. Click here for more information on how to confirm your debit or credit card.

What if I miss a payment?
With aito-payments, any reason a payment doesn't go through has the potential to have the account become Past Due. In this case, you may receive an automated phone call reminding you of your past due balance and informing you how to make a payment. 

How can I update my debit or credit card for future repayments?  
If you want to make future payments with a new card, you can change your payment method by logging into your PayPal account, going to Pay in 4 and selecting the Pay in 4 plan you want to change. There, you can click “Change” under “Payment Method” to update your information or choose a new way to pay. If you are adding a new debit or credit card, you'll need to confirm it before you can use it for repayments. 

How long does it take for my latest payment to appear in my Pay in 4 activity?
Your Plan Activity is always up to date on the Pay in 4 section of your PayPal account, so any payments you make should appear there immediately.

I have opened a dispute. Do I still need to make repayments? 
Yes. You must continue making repayments when due while we investigate your dispute to avoid a late fee being applied.