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What kind of customer support is available for the PayPal Credit Card, PayPal Credit digital line, PayPal Cashback Mastercard and Smart Connect?

You can reach Synchrony Bank customer service by calling:

  • PayPal Credit digital line: 844-373-4961
  • PayPal Credit Card: 844-209-7457
  • PayPal Cashback Mastercard: 855-938-3684
  • PayPal Extras Mastercard: 855-938-3694
  • Smart Connect: 866-571-3012
  • eBay Extras Mastercard: *Please note the eBay Extras Mastercard is no longer part of PayPal’s Credit products as of March 24, 2026 and has either been closed or converted to a Synchrony Mastercard. Please contact SYF Customer Service at 866-419-4095.

The PayPal Cashback Mastercard, PayPal Credit digital line, PayPal Credit Card, and Smart Connect are issued by Synchrony Bank.

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