How do I confirm my bank account?

You need to confirm your bank account before you can use it to make payments. 

There are two ways to do this. Firstly, you can look for the ‘Confirm Instantly’ button on the confirm bank page.

You will need to enter your user ID and password for your online bank account. We’ll match this information with your bank to confirm your account ownership. Once this information is entered correctly, your bank account will be confirmed instantly.

Alternatively, you can request that we deposit 2 random amounts into your bank account by following these steps:
 

  1. Click Wallet at the top of the page.
  2. Click Link a Payment Method.
  3. Click Bank Account.
  4. Choose your bank account type, fill in your information and click Agree and Link.
We’ll send two random deposits to your bank account. These deposits are at our expense and you’ll find them on your bank statement up to 6 business days later.

The random deposits are temporary and will eventually be debited from your bank account statement.

Here’s how to enter the random deposits and confirm your bank account:
 
  1. Click Wallet at the top of the page.
  2. Click the bank you want to confirm.
  3. Enter the exact amounts of the 2 deposits, then click Submit.