How do I check and update my web browser?

If your browser does not meet new security standards for websites (like PayPal) that hold payment data, you’ll need to update it to continue accessing paypal.com after June 30th.

Check your desktop browser to see if it’s up-to-date
Click here to test your browser.

  • If you see a message that says: “PayPal_Connection_OK” your browser is up-to-date and no further action is needed.
  • If you have an outdated browser you’ll see this message: “ERROR! Connection is using TLS version lesser than 1.2. Please use TLS1.2”.

Instructions to update your desktop computer browser
Each browser has different steps required for upgrading. Follow the links below for instructions on updating your browser.

Internet Explorer- https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads

Edge- Microsoft Edge is part of an operating system and can’t be separately updated. It’s updated through regular windows updates.

Mozilla Firefox (Windows & Mac)- https://www.mozilla.org/en-US/firefox/

Chrome (Windows & Mac)- https://www.google.com/chrome/

Sarari (Mac)- https://support.apple.com/downloads/safari

Safari (Windows)- https://support.apple.com/downloads/safari-for-windows


Instructions to update mobile device browsers

Follow the steps below to be sure you have the most up to date mobile browser.

iOS
  1. Open the App Store app on mobile device.
  2. Search for the web browser.
  3. Click Update.
Android
  1. Open Google Play app on your mobile device.
  2. Search for the web browser.
  3. Click Update.
Windows
  1. Open the Microsoft Store app on your mobile device.
  2. Search for the web browser.
  3. Click Update.