How do I add tracking information to my payment or update an order status?

Here's how to add tracking information or update an order status: 

1. Go to your Activity. 
2. Choose “All Transactions.” 
3. Find the purchase you want to update, then click Get your money. If you sold a product, choose “Product” to add tracking information or print a shipping label. If you sold an intangible item or service, choose “Service or virtual product” to update the order status. You can update the order status to Completed, Pending, or Canceled. 
4. Click Submit.

When you submit tracking information, your buyer will receive an email that includes the tracking number, order status, and shipping company.

To review your payment(s) on hold, go to your Money page.