All about transfers

Please click the links below for detailed information on transferring money.

How do I transfer money to my bank account?
My transfer shows "Completed," but I don't see the money in my debit card or bank account. Why?
Can I transfer money to my debit card?
How long do bank and debit card transfers take?
What are the minimum and maximum limits applicable to Instant Transfer using bank accounts or debit cards?
How do I transfer my balance to another currency?
How long will it take to receive my check withdrawal from PayPal?
What bank accounts and debit cards are eligible for Instant Transfer?
How do I transfer money I’ve collected from a Money Pool?

What is "Get Cash" and how do I use it?
How do I withdraw money using my PayPal Business Debit Mastercard®?
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How do I transfer money to my bank account?

You can transfer money to your bank account in 2 ways, Instant transfer or Standard transfer. Once you’ve requested a transfer from your PayPal account, it can’t be canceled.
Instant transfer using your eligible debit card or bank account (Estimated arrival: about 30 minutes)

  1. On your Summary page, click Accept the Money. If you have a PayPal Cash or PayPal Cash Plus account, click Transfer Money.
  2. Click Transfer it to your bank.
  3. Select your debit card or bank account under the "Instant" section and click Next.
  4. Fill in the amount you are transferring and click Next.
  5. Review the details of your transfer, then click Transfer $XX Now.
  6. Click Done to complete the transfer.

Tip:
  • There is a fee to instantly transfer money using your eligible debit card or bank account.
  • All transfers are subject to review and could be delayed or stopped if we identify an issue.

Standard transfer to your bank account (Estimated arrival: 1 business day)
  1. On your Summary page, click Accept the Money. If you have a PayPal Cash or PayPal Cash Plus account, click Transfer Money.
  2. Click Transfer it to your bank.
  3. Select your bank account under the "Standard" section and click Next.
  4. Fill in the amount you are transferring and click Next.
  5. Review the details of your transfer, then click Transfer $XX Now.
  6. Click Done to complete the transfer.

Tip:
  • PayPal does not charge any fees when you transfer money from your PayPal account to your bank account through standard transfer. Some banks may charge a fee for transfers. Contact your bank directly for more information.
  • Transfers made after 7:00 PM ET or on weekends or holidays may take longer.
  • All transfers are subject to review and could be delayed or stopped if we identify an issue.

You can also transfer money from your PayPal account by requesting a check. There is a fee for check withdrawals.
  1. On your Summary page, click Accept the Money. If you have a PayPal Cash or PayPal Cash Plus account click Transfer Money.
  2. Click Transfer it to your bank.
  3. Click Request a check by mail instead.
  4. Fill in the amount and your address and click Continue.
  5.  Review the details of your transfer, then click Submit.
Transferring money to a bank account or eligible debit or prepaid card via your PayPal app is also easy:
  1. Tap Manage Balance.
  2. Select an amount and a destination.
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My transfer shows "Completed," but I don't see the money in my debit card or bank account. Why?

If you've selected to transfer money to an eligible bank account or Visa or Mastercard debit card, you should see the money in your bank account within 30 minutes of the transfer status showing "Completed" (that timeframe will vary depending on the bank). If it has been 30 minutes and your transfer is still not available, please contact your bank for more information.

You may see a fee in your PayPal activity, which means we’re processing the transaction. All transfers are subject to review and could be delayed or stopped if we identify an issue. Please note that once you initiate a transfer, you can’t cancel it.
 
If you've selected to transfer money to a bank account, here are the estimated timeframes:


** If you transfer money on a holiday, it will take an additional business day for the money to appear in your bank account.

Note:

  • It may take up to one week for your bank to notify us if there is a problem with the transfer.
  • We’ll send you an email if we learn of any issues processing your transfer.
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Can I transfer money to my debit card?
Yes. You can transfer money to any eligible Visa & MasterCard debit cards. Eligible cards that support this transfer will be shown to you in the "Instant" section on your money transfer page. The money will be moved to the bank account associated with the card selected during the transfer.
  • Estimated arrival: about 30 minutes.
  • All transfers are subject to review and could be delayed or stopped if we identify an issue.
  • There is a fee to withdraw money using your eligible debit card. Additional currency conversion rates may apply when transferring from a non-domestic currency.
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How long do bank and debit card transfers take?
Standard bank account transfer
  • Free
  • Estimated arrival: 1 business day

Instant debit card or bank transfer
  • There is a fee based on the amount being transferred
  • Estimated arrival: 30 minutes (it may vary depending on bank)

To find out when your transfer will arrive in your bank account, see the table below. Just use the day and time that you initiated your bank transfer to see when it will reach your bank account.

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What bank accounts and debit cards are eligible for Instant Transfer?
Here are the banks that support Instant Transfer from your PayPal balance to your bank account:
  • Bank of America
  • BNY Mellon
  • BB&T
  • Citibank
  • JPMorgan Chase
  • Keybank
  • PNC
  • Suntrust
  • Wells Fargo
Eligibility of a debit card to process Instant Transfer is dependent on the participation of your card issuing bank. To provide you with the best experience, we check the participation status every time you choose to transfer money. If one or more cards in your PayPal wallet are eligible for Instant Transfer, then you’ll see them in the "Instant" section on your money transfer page.

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What are the minimum and maximum limits applicable to Instant Transfer using bank accounts or debit cards?
Instant Transfer withdrawal limit for debit cards:
Minimum withdrawal amount: $1.00
Maximum withdrawal amount per transaction: $5,000.00
Maximum withdrawal amount per day: $5,000.00
Maximum withdrawal amount per week: $5,000.00
Maximum withdrawal amount per month: $15,000.00

Instant Transfer withdrawal limit for banks:
Maximum withdrawal amount per transaction: $25,000.00
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How do I transfer my balance to another currency?

With PayPal Cash account or PayPal Cash Plus account, you can transfer some or all of your balance from one currency to another.

Here’s how:
  1. Go to Wallet.
  2. Click on the right side of the balance you want to convert and click Convert currency.
  3. Enter the currency you want to convert to and click Next.
  4. Enter the amount you want to convert and click Next.
  5. Click Convert Now.
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How long will it take to receive my check withdrawal from PayPal?
If you’re in the U.S., it should take 1 to 2 weeks for your check to come in the mail. If it’s been more than 14 business days, please let us know. Just click Help & Contact at the bottom of any PayPal page.

If you’re in Argentina, Brazil, Chile, China, Ecuador, India, Jamaica, or Uruguay, it may take 4 to 6 business days for us to process and mail your check. After we mail it, the delivery takes additional time, depending on your country. In some countries it may take up to 45 days for the check to be delivered.

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How do I transfer money I’ve collected from a Money Pool?
You can transfer money you’ve collected to your linked bank account at any time. Here’s how:
  1. Click Details in the Money Pools module.
  2. Select the Pool you'd like to transfer from.
  3. Click Manage Pool.
  4. Click Transfer Money.
  5. Click Withdraw to Bank.
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What is "Get Cash" and how do I use it?

You can use the Get Cash feature with a PayPal Cash Plus account. It allows customers with the PayPal app to withdraw money from their PayPal Cash Plus balance at over 4600 Walmart locations nationwide.

Here's how:
  1. Log in to your PayPal app.
  2. Under the "More" Menu, tap Get Cash.
  3. You'll be asked to set up a PayPal Cash Plus account (if you don't have a PayPal Cash Plus account already).
  4. Enter the amount you want to withdraw ($20-$500 per transaction; limit of $500 per day and $3,500 per month) and click Continue.
  5. Review the Withdrawal details and select Generate Withdrawal Code.
  6. Go to a Walmart (Walmart Money Center or Customer Service desk) and tell the cashier that you want to withdraw money from your account and show them the code and a valid government issued identification to get your cash.

Important:
  • There is a per transaction fee of $3.00 applied by Walmart when you use the “Get Cash” feature.
  • Wait until you are at the Walmart location to generate the withdrawal code on your phone.
  • Once the code is generated on your mobile phone, it will expire after one hour, and you will have to create a new one.
  • Turn the brightness all the way up on your phone so the scanning device has an easier time recognizing the barcode.
** The amount of cash you can withdraw may be reduced if there’s additional activity on your PayPal Cash Plus account between the time you generate the barcode and when you use it.

To ensure there are no issues with the withdrawal code at the store:
  • Check the expiration date next to your barcode before you use it. If it is expired, you will need to create a new barcode.
  • Also, you can only use one barcode at a time. So try to use your barcode before you generate another one.
  • If you still cannot use your barcode after checking all of the above, please visit the Contact Us page for assistance with your PayPal Cash Plus account.
To protect yourself from fraud, please remember to only use withdrawal codes that you personally generate from your own PayPal Cash Plus account. Never use a withdrawal code from someone else's account.

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How do I withdraw money using my PayPal Business Debit Mastercard®?
If you have a PayPal Business Debit Mastercard, you can use it to withdraw your funds from most ATMs. Standard daily limits for the PayPal Cash Card include $3000.00 USD for purchases and $400.00 USD for cash withdrawals. Remember to select Checking Account at the ATM. To review the fees associated with the card please view the PayPal Business Debit Mastercard Cardholder Agreement.

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