Help Article

Ask the Community Resolution Center Message Center Contact Customer Service

Ask the Community

Find answers or join the conversation in the Community Help Forum.

Covered First Payment

Letting us cover your first payment is a convenient way to complete a purchase and gives you some extra time between buying and paying for the item. If you allow us to cover your first payment, you’ll need to sign up for a PayPal account and agree to the terms of the User Agreement.

If you take advantage of our offer to cover your first payment, we ask that you login to your new PayPal account within 7 days and add a debit or credit card or and pay us back for that covered purchase. We'll email you a reminder with instructions on how to complete the payment.

If you don’t want to let us cover your first payment, just add a debit or credit card to your PayPal account during the sign-up process, or after you complete your purchase by logging into your PayPal account.

We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Center if you have a question or want to contact us.

Did this help?

Related Articles(1-5of20)

What is the Seller Protection Policy and what items aren’t covered?Seller protection is a free service provided to our members. It reinforces our commitment to building trust and safety in our network. It acts as a safeguard for claims, chargebacks, or reversals opened for the following reasons: Unauthorized Payment Item Not Received Seller protection does not provide protection Payment overview and payment optionsPayment overview To send a payment, log in to your PayPal account and click Send at the top of the page. Choose whether you're paying for goods or sending money to friends or family. Paying for Goods You're making a purchase if you're paying for: Services: to pay Payment Receiving PreferencesIf you have a Premier or Business account, Payment Receiving Preferences can handle payments automatically. You can convert any payment into your primary currency or block certain types of payments. You can: Block payments from U.S. customers who don't have a confirmed address. Block payments sent to you PayPal Payment ReviewPayment Review is an early warning system that helps to protect sellers from fraudulent payments. Payment Reviews are automatic - you don't have to sign up for them. When we spot a payment that might be fraudulent, we temporarily stop the payment from going through so we can What is Instant Payment Notification (IPN)?Instant Payment Notification is a message service that notifies you about updates to your PayPal transactions. You can use it to automate administrative functions, such as fulfilling orders, tracking shipments, and providing status updates. Instant Payment Notifications can update you on the following items: Instant payments (including Express What is funds or payment availability?PayPal wants to ensure that all sellers provide consistent customer service and deliver items quickly so that their buyers have a great shopping experience. As part of this effort, some sellers who are still establishing a successful selling history will have payments for goods and services placed in When will my PayPal Credit payment post?If you’re trying to make a payment for today, schedule it no later than 11:59 PM PT to get same-day credit. Payments scheduled for a future date will process on the date you select. Although we don’t process payments on weekends or holidays, you’ll receive credit for making Why won’t my Mass Payment start processing?There may be several reasons why a Mass Payment will not start processing: Insufficient funds You’ll be prompted to cover the sum of the total payments and the mass transaction fees. Mass Payments can only be funded from your PayPal account balance. You can fund your account by What is my backup payment method?When you don’t have enough money in your PayPal balance to pay for something, you can choose how you want to pay. When you choose your payment method, you can also choose a backup payment method. If your payment can’t be completed using the payment method you choose, Why was my payment declined? Troubleshooting tipsThere could be several different reasons you're seeing a decline error message or your payment won't go through. If your debit or credit card was declined, check to see if: Your card is expired or out of date—if the card you have on file doesn’t have your current Can I cancel a PayPal payment?You can usually cancel a PayPal payment that is in a pending or unclaimed status. These payments will have a status of “Unclaimed” and will show in the “Pending” section of your PayPal account. This does not apply to an order you would like to cancel, please reach What is the difference between Payment Data Transfer (PDT) and Instant Payment Notification (IPN)?The primary function of Payment Data Transfer is to display payment transaction details to buyers when they're redirected back to your site upon payment completion. There are cases where you don't receive notification of all transactions, such as with pending transactions, refunds, reversals, or if you've enabled the How do I pay for a payment request or invoice?You can pay a money request or invoice by clicking Pay Now in the email we sent you. If you don’t have a PayPal account, you can create a new account before you pay. If you don’t want to create an account, you can pay using a credit How do I troubleshoot Instant Payment Notification (IPN)?Instant Payment Notification (IPN) is a server-side notification system used to update your database with purchase details and payment status. Here are some ways to troubleshoot IPN activity: Why does the IPN response include blank values? Although PayPal returns related variables for each kind of IPN or PDT I sent an eCheck, but the payment is pending. Why?An eCheck is an electronic funds transfer from your bank account to another customer’s PayPal account. It is used to fund a payment that is sent from your PayPal account. It's like writing a check, but you send it electronically. Your payment will show as pending until the What are the differences between the Express Checkout payment actions?Express Checkout offers three payment options: Authorization Order Sale Authorization Use the Authorization option to place a hold on funds. When you submit an authorization, you're asking PayPal to check whether the funds are available, and if they are, to hold them for 72 hours. You have What is Mass Payment and how do I send it?Mass Payment is an easy and efficient way to send money to a group. With Mass Payment, you can send money to up to 5,000 people at once. A few things to remember: You must have a PayPal Business account. You can only use your PayPal balance to How do I change my backup payment method?A backup payment method allows you to send a payment even if you don’t have enough money in your PayPal balance. Your backup payment method can be a linked bank account, debit or credit card, or PayPal credit product. Here is how to change the backup funding source How do I stop receiving Instant Payment Notifications (IPNs)?To stop receiving Instant Payment Notifications: Log in to your account. Click the Settings icon at the top of the page. Click the Notifications tab at the top of the page. Select or unselect the email or phone icons indicating how you prefer to be contacted. **Note that some options Why can’t I make or send a payment?If you receive an error message when trying to send a payment, it could be because: You may need to confirm the email address associated with your PayPal account. There may be an issue with the funding source you’ve selected (insufficient balance or declined transaction). Contact your bank

Previous|

1|2|3|4

|Next

Related articles are currently unavailable