Why did I get website error 401?

This general error relates to an unauthorized PayPal request. The request lacked proper authentication and similar errors are often caused by issues related to access tokens.

Here's how to solve this error:

More ways we can help

Resolution Center

Fix transaction and account related issues

Tax center

Get your 1099-K and other tax info here

Business Help

Get help with using any of our PayPal products

Technical Help

Find out how PayPal works for your business

Message Center

Send, receive, and view your PayPal messages