Why did I get API error code 13602?

API error code 13602 means a refund failed due to insufficient funds in your PayPal account. Log in to your PayPal account to verify that you have adequate funds to cover the refund you’re issuing. If not, add funds to the account and attempt the refund again.

See the Developer Portal for a complete list of NVP/SOAP API error codes.

More ways we can help

Resolution Center

Fix transaction and account related issues

Tax center

Get your 1099-K and other tax info here

Business Help

Get help with using any of our PayPal products

Technical Help

Find out how PayPal works for your business

Message Center

Send, receive, and view your PayPal messages