Why did I get API error code 10736?

We return this NVP/SOAP API error code when a match of the Shipping Address City, State and Postal Code fails validation.

Redirect the buyer to where they entered the shipping information and allow them to update the shipping address.

See the Developer Portal for a complete list of NVP/SOAP API error codes.

More ways we can help

Developer Resources

Access documentation, APIs and more

Braintree Support

Find technical information on processing with Braintree

Site Status

Get status on scheduled maintenance and more

Personal Help

Get help with using any of our PayPal products

Business Help

Get help with using any of our PayPal products

Message Center

Send, receive, and view your PayPal messages