<section><p>Once you find who pays you, look for an option to get help logging in. If this option isn’t available to you or you have trouble recovering your information, you can still copy your Direct Deposit account and routing number to provide to your Payer for Direct Deposit set up.</p></section>

What if I’m having trouble confirming my credentials to link Direct Deposit automatically?

Payments and Transfers/Direct Deposit

If you're having trouble logging in to find out who pays you, try looking for help options. If those fail, copy your Direct Deposit account and routing number.

What if I’m having trouble confirming my credentials to link Direct Deposit automatically? | PayPal US

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PayPal (Europe) S.à r.l. et Cie, S.C.A. is a credit institution (or bank) authorised and supervised by Luxembourg’s financial regulator, the Commission de Surveillance du Secteur Financier (or CSSF). CSSF’s registered office: 283, route d’Arlon, L-1150 Luxembourg. The CSSF maintains a register of the organizations that it regulates at

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The Ombudsman of the Finance Latvia Association (in Latvian– Finanšu Nozares Asociācija). You may obtain further information regarding the Ombudsman of the Finance Latvia Association and how to contact them at

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or by visiting the EU's Online Dispute Resolution site at

If the outcome of your complaint about our services, after completing the complaint escalation process, isn’t to your satisfaction, you can escalate it by contacting one of the following:

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We'll aim to respond to your complaint as quickly as possible. It may take up to 15 days for us to respond to payments-related complaints. Other complaints can take up to a month. We’ll send you an acknowledgement within 10 days. If there's any delay in our final response, we'll send you an update on our progress.

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