My PayPal Debit Card no longer works. How do I get a replacement card?
If your PayPal Debit Mastercard no longer works or is damaged, you can request a new card in your account. Once you report your card lost, stolen or damaged, the card is permanently closed.
Expired card: Your replacement PayPal Debit Mastercard will be automatically sent to your confirmed address in a PayPal branded envelope. You should receive your new card approximately 30 days prior to your expiration date. Your expiring card will remain active until the last day of the month shown on your card.
If a damaged card's expiry date is within 90 days, all of the information, including the CVV, will remain the same as their original card.
Here's the steps to request a new PayPal Debit Card:
- Click PayPal Debit Card on your Dashboard page.
- Click Manage my card.
- Click Report card lost stolen or damaged and follow the instructions provided.
The PayPal Debit Mastercard® is issued by The Bancorp Bank, N.A. (“The Bancorp”) pursuant to a license by Mastercard International Incorporated and may be used everywhere Mastercard is accepted. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Bancorp is issuer of the Card only and not responsible for the associated accounts or other products, services, or offers from PayPal.
ATMs must display the Mastercard®, Cirrus®, Pulse® or MoneyPass® acceptance marks. Up to $400 USD daily withdrawal limit applies. Transactions at non-MoneyPass ATMs have a $2.50 ATM Domestic and International Withdrawal Fee. No fee for MoneyPass ATM Withdrawals in the U.S. International Transaction Fee applies for International ATM Withdrawals. ATM operator fees may also apply. Refer to Cardholder Agreement for details.
5% back earned on up to $1000 of selected category spend per month. 5% back awarded as points that can be redeemed for cash or other options. Terms apply.
The PayPal Business Debit Mastercard® is issued by The Bancorp Bank, N.A. (“The Bancorp”) pursuant to a license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Card may be used everywhere Mastercard is accepted. The Bancorp is issuer of the Card only and not responsible for the associated accounts or other products, services, or offers from PayPal.
ATMs must display the Mastercard®, Maestro®, or Cirrus® acceptance marks. ATM owner operator fees may apply in addition to the ATM Domestic or International Withdrawal fee. A Foreign Transaction Fee also applies for international withdrawals. Refer to Cardholder Agreement for amounts and details.
You'll receive unlimited 1% cash back on purchases when your PayPal Business Debit Mastercard purchase is completed as a credit transaction. Purchases eligible for cash back include transactions processed as credit by Mastercard. Purchases that are not eligible for the cash back include but are not limited to: transactions processed as cash withdrawals, cash advances, quasi-cash transactions or those using a PIN or that the merchant processes via debit network or PIN-less debit. Earned cash back will be added to your PayPal balance weekly. Refer to Cardholder Agreement for complete details