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PayPal.Me frequently asked questions

PayPal.Me is an easier way to get paid through PayPal. Just share your very own PayPal.Me link ( Name) with others, and they can send you money whenever they want.

They don't have to know your email address or mobile phone number, or even have the PayPal app. They can just tap on your link, go to your PayPal.Me, type in the amount, and send the money.

To create your own PayPal.Me link, just visit PayPal.Me.

If you already have a PayPal account, log in, and generate your link. If you don't, signup is fast and free. You can also grab your PayPal.Me link from the Profile section in your Account settings.

The PayPal.Me link I want is taken. What can I do?

PayPal.Me links can’t be reserved and are available on a first-come, first-served basis. If your preferred link is taken, try some alternatives or pick one of our suggestions.

How many links can I have for PayPal.Me?

You may have only one active PayPal.Me link per PayPal account. Once you create your PayPal.Me link, you won’t be able to edit it. So choose carefully!

Are there any restrictions on what I can name my link?

Yes. Here are the guidelines for selecting a PayPal.Me link:

  • It can only contain alphanumeric characters (letters A-Z, numbers 0-9) and can’t contain symbols, dashes, or spaces.
  • It’s not case sensitive, but casing is recommended to improve its readability for your friends and family.
  • Profane, offensive, defamatory or reserved trademarks are forbidden even if the link is available. Your account may be suspended if you violate this one.
  • Link names are limited to 20 characters max.

How long can I keep my PayPal.Me link?

Once you create your link, it’s yours to keep and it will never expire. You can choose to turn it off and on as often as you like.

Who can I request money from? 

As long as PayPal.Me is available in their country and region, anyone can send you money through your PayPal.Me link, and even set up their own PayPal account if they need to.

Is it free to set up?

It sure is! PayPal doesn't charge a fee to open a PayPal account or set up link. 

What kind of PayPal account do I need?

PayPal.Me is open to all account types. However, business accounts can only accept Goods and Services payments.

When I get paid using PayPal.Me, where does the money go?

As soon as you receive a payment, it goes into your PayPal balance. You can use the money to buy things online or in stores or send money to friends. If you have your bank account linked to PayPal, you can transfer the sum to your bank.

How do I request a specific amount via PayPal.Me?

Just add the amount you want to request to the end of your link. For example, use PayPal.Me/DiaRusso/25 to request 25.00 USD. The request will be made in your default currency, which you can change at any time in your PayPal Account settings.

You can request a specific currency by adding its code to the amount. To ask for Australian Dollars, for example, you would use PayPal.Me/DiaRusso/25AUD.  

Tip: Some countries and regions have limits on the currencies that they can transfer. So check with the sender that they can send you money in the currency you want.

How do I change my PayPal.Me link, handle or username?

You can change your link, handle or username by going to your PayPal.Me page and clicking My PayPal.Me. Or go to your Account settings and click PayPal.Me profile.

How can I cancel or delete my PayPal.Me link?

Once you've created your PayPal.Me link, you won't be able to delete it. If you want to hide your PayPal.Me link from the world, log into PayPal.Me, tap or click turn off My Link. This will prevent people from sending you money. Your PayPal.Me link will still be linked to your PayPal account and won't be available for others to grab.

I forgot my PayPal.Me link, what should I do?

No problem! Log into PayPal.Me and you'll see your link. Also, your PayPal.Me link appears in the welcome email we sent when you first signed up.

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