How do I use the Point of Sale save cart feature?

About save cart

The save cart feature allows you to put a customer’s order in the cart and hold it until they’re ready to pay. Once saved, the shopping cart is freed up for another sale.

Saved carts are available on both iOS and Android, and can be opened from any logged-in device, so staff members can work on the carts from different devices.

Saving a cart

When you have items in the shopping cart, you’ll see a ‘Save’ button. Tap it when you’re ready to save.

You can add a description to a saved cart so it’s easier for you to find it later. Alternatively, select ‘Table’ to add a table number.

You can only get to your saved carts when the shopping cart is empty. Tap 'View saved carts' and select a cart to open it.

You can open, make changes, and close a saved cart as many times as you like. When your customer is ready to pay, simply open a saved cart and go on to payment as usual.

Frequently asked questions

Can I add or remove items from a saved cart?

After opening a saved cart, you can add more items or remove them from the cart.

Can I combine two saved carts?

No. You need to open a saved cart to make changes to it.

Can my staff access each other’s saved carts?

Yes. All staff members can work on a saved cart from any device that’s logged into the company’s account. However, you can only open a saved cart on one device at a time.

How do I delete a saved cart?

There are two ways to delete a saved cart. You can either open a saved cart and tap the bin icon at the top right corner of the shopping cart, or empty the cart and tap ‘Delete saved cart’.

Why did I get a low stock alert when adding items to the cart?

When an item is running low on stock (currently defaults to 2, but you can set this to the quantity most useful to you), you’ll be notified when you add it to the cart. The stock quantity won’t be affected until the sale is complete.

Can I add gift cards to a saved cart?

No, but you can accept gift cards as a payment method.

Can I use discounts with a saved cart?

Yes. If you already created discounts in your product library, add them to the cart. You can also add customized discounts to a saved cart. Open the cart and tap ‘Discount’ to specify the amount or percentage.

Are saved carts included in reports?

Potential sales from saved carts don’t appear in reports. Once the cart has been fully checked out and paid, the sale is included in the relevant reports.

Are saved carts recorded by the cash register?

Potential sales from saved carts don’t appear in cash register reports. Once the cart is fully checked out and paid, the sale is included in the relevant sales and cash register reports.