Returned PayPal Business Debit Mastercard®

The Postal Service returned your PayPal Business Debit Mastercard®.

Here's how to update the address linked with your debit card:

1. Click PayPal Business Debit Mastercard®.
2. Click Update card address under Card Settings.
3. Click Add a new address or Manage existing card address.
4. Enter your new address details and click Edit Address.

Here's how to cancel your debit card and request a new one:

1. Click PayPal Business Debit Mastercard® under your balance.
2. Click Replace or cancel card under Card Settings.
3. Select one of the options to let us know why you are canceling or requesting a new card.
4. Answer the questions and follow the steps.

The debit card may have been returned for one of the following reasons:

• The address associated with your debit card either hasn't been updated or wasn't updated before the replacement card was mailed.
• The street address has too many characters. For mailing purposes, the maximum characters allowed when entering your address is 24 characters per line. When your street address includes a suite or apartment number, we suggest that you use both address lines to ensure that your address information does not exceed the 24-character line maximum.