This article has information related to purchasing shipping labels from the PayPal Shipping Center. If you purchased your shipping label through Shipstation, visit our Seller Tools for more information.

You can create a shipping label independent of a PayPal order in the PayPal Shipping Center.

1. Click the "Buy Quick Label” button on the Shipping Center home page.
2. Enter your recipient's shipping address and information.
3. Fill in the requested information for the package.
4. Click Calculate rates.
5. Select your desired Shipping Service, and click buy label.
6. Select your payment method and complete purchase. Your label will open in a new tab.

Note:

• You can find your past purchase quick labels under the "Filled orders" tab on the Shipping Center home page.
• You can go back to the ‘Ready to Ship screen’ to create labels for more orders, go to the ‘Shipped screen’ to review the order information, view or reprint your label, or void the label if needed.

Change the Label Layout
Your label layout settings tell the PayPal Shipping Center what type of printer you are using so it creates the label in the correct format.

There are two available layouts for shipping labels in PayPal:

• 8.5 x 11 inch: Select this option if you use a desktop printer with letter-size paper. If you buy multiple labels at once, this option will print two 4 x 6-inch labels per page.
• 4 x 6 inch: Select this option if you use a thermal label printer.

To set or change your label layout:

1. Log in to PayPal.
2. Navigate to your Account Settings.
3. Go to your shipping preferences.
4. Click Change under ‘Shipping Label layout.’

If you have already created labels in an undesired label layout size, you must void and repurchase those labels to apply any label layout changes.

Void and Refund a Label
If you need to cancel a label for any reason, for example, the order gets canceled after you’ve created it or made a change to the Ship To address, you’ll void the label from the Labels screen in the PayPal Shipping Center. You can then create a new label for that order if needed.

Refunds for voided labels will automatically be applied back to your PayPal account. Once a label is voided, the void cannot be undone, and the voided label cannot be restored. Depending on the carrier, it can take up to 21-28 days for the funds to be returned.

Void Eligibility
If a label is ineligible for voiding for one of the following reasons, the Void Label button in the PayPal Shipping Center will not be available.

• USPS labels can be voided until 28 days after the label creation date.
• UPS and DHL Express labels can be voided until 30 days after the label creation date.
• Labels that have already been accepted by the carrier cannot be voided.
• USPS First-Class Mail Large Envelopes/Flats are not eligible for refunds if the label is unused.