Why is my PayPal Business Debit Mastercard® being declined?
If your PayPal Business Debit Mastercard® is being declined, here are the most common reasons:
Common Reasons for Decline
Your Card Is Not Activated
You can activate your new card at any time.
Your Card Details Are Outdated
Make sure the card isn’t expired or closed, and the billing address on your PayPal account matches what you’re entering.
Don’t worry; a new card will be coming in the mail if it’s expired or closed. You can report the card as lost by going to your card summary page.
You Don’t Have Enough Money in Your PayPal Balance
The PayPal Business Debit Mastercard® allows you to access the money available in your balance. Add money to your balance and adjust your automatic transfer settings to ensure sufficient balance for future transactions.
Your PIN Is Incorrect
If you don’t remember your PIN, you can reset it on your card summary page.
The Transaction Amount Is Over Your Daily Spending Limit
You can review the limits on the card summary page.
How to Reset Your PIN
Here’s how:
- Go to yourcard summary page.
- Click Set PINunder ‘Card Settings’.