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What is 2-step verification and how do I turn it on or off?

PayPal’s 2-step verification gives you an extra layer of security. Once you activate this feature, we'll send you a unique, random 6-digit access code each time you try to log in. Simply enter this code to access PayPal.

You can set up 2-step verification using an authenticator app (like Google authenticator and Microsoft authenticator) or by asking us to send text messages to your mobile phone.

To turn on 2-step verification:

  1. Go to Settings
  2. Click Security
  3. Click Set Up next to "2-step verification."
  4. Choose to receive a text or use an authenticator app, then click Next. 
  5. Follow prompts to link your phone or authenticator app. 
  6. Set up a backup method in case you can't access your primary option. 
  7. Click Done to activate 2-step verification. 

To turn off 2-step verification:

  1. Go to Settings
  2. Click Security
  3. Click Update next to "2-step verification."
  4. Click Turn Off next to 2-step verification, then click the Turn It Off button. 

You can opt to skip 2-step verification on a device you trust. Simply log in to PayPal on the device and complete 2-step verification. You'll see the option to "trust this device."

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