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What documents can I upload to confirm my business entity?

We first use a National Database to confirm your personal information or your business entity. However, sometimes finding your information using the National Database doesn't work because the information is either unavailable, or your name or address has changed.

If we can't verify your personal information, we will ask you to send us documents which confirm your identity via your PayPal account. Please see the guide below explaining what documents we can or cannot accept.

Proof of Identity

A proof of identity document must include information such as first and last name, date of birth, issue and expiry date, and document ID number. The name on this document must match the name you've registered with PayPal.

We accept copies of the following documents as proof of identity:

  • Your ID card
  • Your driver's licence (the plastic card, not the official letter)
  • Your PassPort
  • Other photo ID issued by a government body

When you send the documents, please make sure that the following information is visible:

  • First and last name
  • Date of birth
  • Issue and expiry dates
  • Document ID number

We don't accept the following documents:

  • Military IDs
  • County medical cards, student cards
  • Expired, partial, or obscured documents

Note: If you've recently changed your name and your document doesn't match with PayPal, we may ask for more documentation that shows the name change.

Proof of Address

A proof of address document confirms where you live. This document must show your full name and residential address. We can only confirm physical addresses, not PO Box addresses.

As a Proof of Address we can accept one of the following document:

  • Utility bills (phone and broadband services, petrol, water, electricity, etc.)
  • Financial statements
  • Insurance Letters/Statements
  • Your driving licence (front and back)
  • Your payslip
  • Government Issued Documents and Letters

We do not accept:

  • Invoices
  • Partial Documents

Note:

  • Document must show your full name and address as registered on the PayPal account.
  • Document cannot be older than 36 months and should be fully legible.
  • Document must have Logo or Footer of issuer
  • PO Box Number is not a permittable address to be registered to the account

Proof of Social Security Number

This document confirms your business entity's Employer Identification Number (EIN) or Tax Identification Number (TIN). The business name on this document must match the full business name with PayPal.

We accept copies of the following documents:

  • SSN card
  • Letter from IRS assigning SSN or ITIN
  • 1099 Form (dated within last 12 months)
  • Employer-issued W2 (dated within last 12 months)

We don't accept the following documents:

  • Envelopes
  • Self-completed applications
  • Self-prepared tax documents
  • Expired, partial, or obscured documents
  • Paystub with complete SSN (dated within last 12 months)
  • Third party prepared tax documents (dated within last 12 months, and signed by third-party preparer)

Note: If you don't have any of these documents, you can go to your local Social Security Office and request a letter to confirm your SSN.

Proof of Business Identity

This document confirms your business entity's Employer Identification Number (EIN) or Tax Identification Number (TIN). The business name on this document must match the full business name with PayPal.

We accept copies of the following documents:

  • Copy of IRS Letter assigning EIN/TIN
  • Screen print of EIN/TIN assigned real-time during online application
  • Previous year's business tax return, prepared and signed by third party preparer
  • Current bank statement displaying truncated EIN/TIN (dated within last 12 months)
  • Current credit card statement displaying truncated EIN/TIN (dated within last 12 months)
  • Other government-issued documents displaying full business name and 9-digit EIN/TIN (dated within last 12 months)

We don't accept the following documents:

  • Self-completed applications
  • Self-prepared tax documents
  • Expired, partial or obscured documents

Proof of Business Address

The business address document confirms your business entity's correspondence address. We can only confirm physical addresses, not PO Box addresses. All documents must be dated within the last 12 months.

We accept copies of the following documents:

  • Current utility or phone bill
  • Current insurance or tax statement
  • Government-issued business licence/permit
  • Current Certificate of Good Standing (active status)
  • Current bank statement displaying full business name
  • Current credit card statement displaying full business name
  • Other registration document filed with Secretary of County (for example: Certificate of Incorporation, Partnership Agreement, or comparable business registration document)

We don't accept the following documents:

  • Envelopes
  • Invoices, receipts, all waybills
  • Expired, partial, or obscured documents

Proof of Business Existence

The Secretary of County (or equivalent agency) issues this document to show a business entity has complied with the applicable provisions of the laws of the state, is in good standing, and is authorised to transact for business. The business name on this document must match the full business name with PayPal and be current.

We accept copies of the following documents:

  • Government-issued business licence/permit
  • Current Certificate of Good Standing (active status)
  • Other registration document filed with Secretary of County (for example: Certificate of Incorporation, Partnership Agreement, or comparable business registration document)

Note: All documents must be dated within the last 12 months.

How do I confirm my identity? (CIP)

More ways we can help

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