How do I cancel or report a suspicious money request or invoice?

If you’ve received a money request or invoice that you aren't familiar with, don’t pay it. Don’t call any phone numbers stated in the invoice note or open suspicious links.

You can report any unwarranted invoices or money requests by logging in to the PayPal website or the PayPal app.

Here’s how to cancel a suspicious money request or invoice on the PayPal website:

1. Go to your Activity and select the money request or invoice.
2. Click Cancel, then click Yes.

You can also decline a suspicious money request or invoice in the PayPal app by tapping Decline.

Here's how to report a suspicious money request or invoice on the PayPal website:

1. Select the money request or invoice in Activity.
2. Click Report this invoice or Report.
3. Follow the steps to finish reporting it.

Here's how to report a suspicious money request or invoice on the app:

1. Tap Payments.
2. Tap Bills.
3. Tap the money request or invoice.
4. Tap Report this invoice.
5. Tap Report invoice.