Ecommerce flourishes in an environment where everyone is confident of getting a fair deal and we believe this is worth protecting. From time to time, a temporary hold may be placed on accounts to ensure a safer community. The funds will be shown as pending balance, and if everything goes well, the money should be released within 21 days. Once you’ve established a good selling history with us, you should be able to withdraw the money.
The customer purchases an item and pays with PayPal.
The money goes into your PayPal account as pending balance.
You should have access to the money in 21 days, once the buyer has received the item without complaints.
It takes time for new sellers to build up enough history and establish trust with buyers, especially for products that we consider to be riskier. The good news is that once you’ve built up a history of positive selling activity, you should be able to access your money.
If you’re involved in a customer dispute, or chargeback where the buyer has requested for a reversal with their bank, the funds in question may be temporarily unavailable until the issue has been resolved.
Once you’ve fulfilled all the 3 criteria below and become an established seller with us, you should be able to withdraw your money. The criteria may vary for eBay sellers. Log in to your account to view your country-specific criteria.