Safeguard your business with Seller Protection.

From physical goods to online services, PayPal Seller Protection safeguards you against unauthorized transactions and item not received claims. So you can sell more while staying protected.

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Need help? Contact us.Not a business? Go to our Personal page.

Stay protected at all times.

Seller Protection automatically applies to your eligible sales – be it apparel, toys, electronics and more.

Sell with confidence

Enjoy peace of mind knowing your eligible transactions are protected against fraudulent claims.

Minimum risk

We protect you against unauthorised payments and items not received claims.

Keep more of your profits

Your eligible sales are protected, saving your business from any lost revenue and time.

Seller Protection for your business. How it works.


If a buyer files a claim, chargeback or payment reversal, we’ll place a temporary hold on the funds.


We’ll ask for proof of shipment or proof of delivery and fully investigate the matter.


The funds will be made available to you once we have confirmed that your transaction is eligible for Seller Protection.

What’s covered.

  • Tangible goods that can be shipped, such as apparel, toys, electronics
  • You receive the full amount through a single payment via PayPal from a buyer’s PayPal account. Direct card payments are not eligible
  • You post the item to the shipping address on the “Transaction Details” page
  • You post the item through a shipping/courier service and can provide Proof of Shipment or Proof of Delivery (where applicable)
See User Agreement for full details.

“Seller Protection has reimbursed our losses from many transactions.”

–Richard Wei, founder of Laudtec, and Ju Ronggan, an eBay seller

Start selling with peace of mind

Sign Up Now