Help protect yourself.

Online payments still carries some element of risk, even though precautionary measures are taken with buying and selling these days. Learn how to stay safe online and spot phishing immediately, where the most common threats of why they happen and how they could be prevented.

Sign Up Now

Report unauthorised transactions

Watch out for phishing

Online hoaxes are getting more sophisticated – making it tough to know whether an email, SMS or website is real. It’s important you learn how to spot the fakes so you stay safer online. If you believe you've received a phishing email, don’t respond and don’t click on any links or open any attachments. Simply forward the entire email to and delete it.

Shop safely online.

  • Make sure you have a secure password
  • Never enter personal or financial details, including passwords, in response to an unsolicited email, even if it looks legitimate
  • Visit websites by typing the full address into your internet browser’s address bar
  • Always log out of sites you have entered personal information into
  • Make sure you have the latest antivirus software protecting your computer.

Sell safely.

  • Don’t include personal information when describing items for sale
  • Make sure you’ve received the funds in your PayPal account before shipping the item
  • Consider setting up a separate email address for sales and customer service so your personal email account remains private
  • Make sure no personal details can be seen in the background of photographs of items for sale, e.g. house number or car number plates

Security on the move.

Never underestimate falling prey to fraudsters even with your mobile devices. Have greater security and peace of mind with these tips:

  • Always activate a PIN or lock function for your mobile device
  • Turn on automatic updates on your mobile device if that’s an available option
  • When installing new applications, review permissions and decide whether you’re comfortable granting the access that an application asks for
  • Enable “Find My Device” to help you find your device if it’s lost or stolen, and lock it or wipe it clean remotely if you need to
  • Backup your device on a regular basis

Never let your guard down.

Sign Up Now