Do more with less

With PayPal, there is no need to staff payment counters or manually create reports. PayPal automates the payment and reporting process from start to finish, freeing local government employees to focus on other critical tasks. And with low transaction fees and no monthly, set-up, or cancellation fees, payment processing costs can decline as well.

Provide a better service

Provide better government payment services to constituents by allowing them to pay online around the clock. They can choose to make payments with PayPal account balances, bank transfers, debit or credit cards – all from one PayPal button that's easy to add to government sites.

Let us take care of compliance

Relieve your department from the responsibility and risk of storing financial information – PayPal does it all. PayPal is a leader in online payment security, using state-of-the-art technology to protect financial information and handle PCI compliance so both constituents and local governments can have peace of mind.

Get paid faster

With PayPal, you get your money fast. When a payment is complete, the money usually shows up in your department’s PayPal account within minutes. From there, funds can be automatically transferred to a linked back account daily, or manually transferred when convenient.

Give us call if you have any questions

Get started

0844 338 0470 Calls cost 5p per minute from a BT landline (minimum charge 5.5p). Calls from other networks may vary and from mobiles will cost considerably more.

Merchant Rate

You can apply for Merchant Rate pricing if you’ve processed more than £1,500 in total payments through PayPal in the previous calendar month and your account is in good standing (not currently under investigation). We will look at your total payments processed to determine your merchant rate on a monthly basis.

Merchant Rate fee table
Your monthly sales up to £1,500 £1,500.01 - £6,000.00 £6,000.01 - £15,000.00 £15,000.01 - £55,000.00 +£55,000
Transaction fee 3.4% + 20p 2.9% + 20p 2.4% + 20p 1.9% + 20p Call 0800 358 79292 for pricing
PayPal Here Card Reader1 2.75% 2.75% 2.4% + 20p 1.9% + 20p Call 0800 358 79292 for pricing

Maintaining your Merchant Rate
After qualifying for Merchant Rate pricing, you need to maintain a payment volume of more than £1,500 to remain eligible for Merchant Rates. In the event that a payment volume of more than £1,500 is not maintained in the previous calendar month, or if you have unresolved chargebacks, you will no longer be eligible for Merchant Rate pricing and Standard Rate pricing will apply. You don’t need to re-apply for Merchant Rate pricing if your payment volume drops below £1,500 in the previous calendar month. Merchant Rate will automatically apply again when you reach the qualifying payment volume.

If you’re interested in the Merchant Rate, log in to your PayPal account and apply via the online application form. In the event that your request is refused, please note that you may only submit an application once every 30 days.