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Can I send PayPal feedback for Virtual Terminal?

Yes. PayPal welcomes your feedback about your Virtual Terminal experience — how well things work for you, or what you like or don't like. 

If you want to give feedback, click the blue Feedback (pen and paper) button in the top left corner of the Main Virtual Terminal page.

VT Feedback button
When you click this button, a new pop-up window opens where you can enter comments on your experience with Virtual Terminal. If the window doesn't provide enough space for you to express your comments, suggestions, or ideas, feel free to send an email to

VT feedback window

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