Help Centre - Personal Account
  • Home
  • PayPal App Help
  • My Account
  • My Money
  • Payments
  • PayPal Credit
  • Disputes & Limitations
  • Products & Services
  • Merchant
  • US Tax Information
  • Non-Profits and Donations

Can I send PayPal feedback for Virtual Terminal?

Yes. PayPal welcomes your feedback about your Virtual Terminal experience — how well things work for you, or what you like or don't like. 

If you want to give feedback, click the blue Feedback (pen and paper) button in the top left corner of the Main Virtual Terminal page.

VT Feedback button
When you click this button, a new pop-up window opens where you can enter comments on your experience with Virtual Terminal. If the window doesn't provide enough space for you to express your comments, suggestions, or ideas, feel free to send an email to virtualterminalproductfeedback@paypal.com.

VT feedback window

More ways we can help

If you accept cookies, we'll use them to improve and customise your experience and enable our partners to show you personalised PayPal ads when you visit other sites. Manage cookies and learn more