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Can I cancel a PayPal payment?

Some payments can be cancelled while others cannot. You may only cancel a payment in your 'Pending' payments which shows as Unclaimed, meaning it hasn’t reached the intended recipient. These payments are displayed with a ‘Cancel’ button alongside.

If a payment is Completed this means the money has already reached the other party, so it can’t be cancelled.

You may still ask the recipient for a refund. If you’re refused a refund, but feel that you’re entitled to one, you can open a dispute to discuss this with the seller via the Resolution Centre. If this doesn’t help you can escalate your dispute to a claim, for PayPal to resolve if necessary.
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