Help Article

Help > My Money/Payment Status > Why is the order status pending?

Why is the order status pending?

If the order status is "Pending", your order has been received by the seller, but your payment has not yet been processed.

For most purchases, the seller will complete the payment within a few days of receiving the order. For purchases of goods, many sellers will complete the payment when they are ready to send your purchase. For some purchases, such as services, rentals or hotel stays, the seller will complete the payment after your purchase is fully delivered.

The status of an order will continue to display as pending until it expires, is completed, or has been voided.

If you have any problems with an order, you may contact your seller for a quicker resolve in the Transactions page.

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