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Discover the way Australia wants to pay.
As technology evolves, so do consumer expectations. In our 2021 eCommerce Trends Report, we uncovered how online retail continues to evolve across Australia.
Buy Now Pay Later is on the rise.
45% of Australians have made a Buy Now Pay Later purchase, and it’s Gen Y leading the charge with 65% making an average of 2.7 BNPL transactions a month.1
Here's what you need to know
And sales make it even more attractive.
The percentage of Australians who have or would consider using BNPL rises dramatically to 64% when it’s for an online sales event like Boxing Day or Black Friday. And again, it’s Gen Y pushing for instalments, with 4 in 5 (81%) seeking BNPL on sales.
Australians love a discount.
And that preference is growing with Australians increasingly viewing sales as the norm. We rarely, if ever, pay full price. With 67% of Australians always looking for sales or discount codes. Even when in store, 40% of us check online prices to make sure we’re getting the best deal.
Download the PayPal 2021 eCommerce Trends Report.
Find out what your customers are expecting from you with the PayPal 2021 eCommerce Trends Report.
Download NowSee how trends change over time.
2020 eCommerce Index
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2019 mCommerce Index
Learn about the value-add of social commerce, the continued growth of in-store contactless payments, and the rise of the conscious consumer.
2018 mCommerce Index
Discover the evolving mobile commerce landscape, focusing in on trends for Millennials, subscription services and online marketplaces.
Capture the full potential of commerce. Connect with our sales team using the form below.
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1 PayPal eCommerce Trends Report 2021