Undeliverable donations

While we make every effort to deliver each donation according to the donor's wishes, we retain exclusive legal control over all donations and reserve the right to redirect any donation to a similar charitable organisation in the rare event that a charity does not meet our criteria for receiving a donation.

If there is ever a problem delivering a donation to the donor's chosen charity, PayPal Giving Fund contact the charity over a period of 30 days to verify or correct their information.

After our best efforts, if we still can't deliver the donation to the designated charity, we will deliver it to a charity with a similar mission.

If a seller has completed a Gift Aid declaration, we claim and deliver that Gift Aid to the charity that receives the original donation.