You’ve successfully activated Refunded Returns.
If you ever need to send something back, go right ahead! Then come back here to submit a claim for your refund on return shipping costs.*
If you ever need to send something back, go right ahead! Then come back here to submit a claim for your refund on return shipping costs.*
Find New StoresSafer online shopping.
Keep your purchases, and your money, more protected with a PayPal account.
Protected purchases.
Refunds on return shipping.
Get your money back on return shipping.
Sign up for a PayPal account, and activate Refunded Returns. Then go shopping and pay with PayPal.
If you return an eligible purchase, submit a request with proof of return** within 30 days of return and 150 days of purchase.
Your refund will appear in your PayPal account, usually within 5 business days.
Already activated Refunded Returns?
Personal accounts
Business accounts
What can you claim on?
As long as your refund request is in line with the seller’s return policy, you’re eligible for a refund on your return shipping.

What’s eligible?
- Shoes from Sydney
- Headphones from Hong Kong
- Lamps from London
- And almost anything else you can think of!

What’s not?
- Intangible goods, like music or vouchers. If you can’t ship it, we can’t refund it
- Items the seller excludes from their return policy (like swimwear)
- Items you haven’t paid for in full with your PayPal account