What information do I need to provide to confirm my charity status?

To get the discounted charity rate for your organisation, we need to confirm your charity account. You can begin the confirmation process on our Charities page.

You'll need to provide the following information:

Charity's details:

• Legal entity name and Registered (trading) name
• Country of incorporation
• Charity registration number
• ACN/ABN (if applicable)
• Purpose of charity
• Legal structure (Incorporation, unincorporated association, etc.)
• Registered address and principal place of business (if different)
• Phone number
• Email address
• Website URL
• Date charity was established
• Approx. how many donations you've accepted in the last 12 months

Charity's bank account:

• Account number
• BSB code
• Online banking access (You can still register if online banking is not available, but the process will be delayed. You will need to check your bank statement when it arrives to verify your account)

Account holder's details:

• Email address (This will be the primary login)
• Job title
• Date of birth
• Home address
• Letter of Authorisation (this is a document that states the account holder is authorised by the charity to act on its behalf) – PayPal provides a template for this

Beneficial owners of the entity (individuals that own 25% or more of the entity). If there are no individuals that own 25% or more, we should collect information on the controllers (individuals that make or influence decisions that impact the business):

• Full legal name
• Residential Address
• Date of birth
• Citizenship
• Percentage of ownership

Directors or Office bearers' details including Chairperson, Secretary and Treasurer:

• Name

If you are a trust, you will need to provide some additional information:

• Information on the trustee (name, address, DOB if individual trustee or entity details if corporate trustee)
• The name of the settlor of the trust if the trust was established with assets worth $10,000 or more
• A copy of the trust deed (We'll ask for this once your application has been accepted)

Once confirmed as a charity, your charity can access various PayPal products such as PayPal Giving Fund, Give at Checkout and more.

How is this account information used?

We use these documents to verify that the charity or nonprofit is registered and to ensure that we meet our regulatory requirements for the government. Donors also need to know that their money is going to a registered non-profit organisation. We also need to verify that the nonprofit is registered because of the non-profit discounted fees.