• Mobile App Help
  • All About PayPal
  • My Account
  • My Financials
  • My Money
  • Payments
  • Claims and Limitations
  • Products & Services
  • PayPal Merchant Services
  • Tax Information and Reporting
  • Non-Profits and Donations

How do I confirm my identity? (CIP)

What can I upload?

How do I upload files using my PayPal account?

Here's how to upload a file to PayPal:

  1. Go to our Upload page. (You may be prompted to log in).
  2. Click Browse, then select the file you want to upload.
  3. Select a file type and click Attach File.
  4. Click Send Files.

How long will it take to review my documents?

What if I've already uploaded the documents for my other PayPal account?

We need you to upload documents separately for each PayPal account.

Was this article helpful?

More ways we can help

Resolution Centre
Fix transaction and account-related issues
Community Forum
Join the discussion with PayPal customers
Tax centre
Get your 1099-K and other tax information here
Business Help
Get help with using any of our PayPal products
Technical Help
Find out how PayPal works for your business
Contact us
Message Centre
Send, receive and view your PayPal messages
How are we doing?
Take our survey