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What should I do if my PayPal balance is negative?Your PayPal account balance could become negative if your transaction is reversed for any reason, such as a chargeback or a lost claim, and there aren’t enough funds in your account to cover for the amount. In such cases, you must reimburse PayPal for the amount of the What should I do if my balance is negative?Your PayPal account balance could become negative if your transaction is reversed for any reason, such as a chargeback or a lost claim, and there aren’t enough funds in your account to cover for the amount. In such cases, you must reimburse PayPal for the amount of the What should I do if my account is restricted because I didn't provide the requested FATCA information?Even if your account is restricted, you'll be able to log in and access the FATCA information. From your account, you can start the certification process by answering a few questions or providing the applicable forms. The certification process is complete when you've: Provided all requested information, Reviewed Getting support for digital gift card purchases from PayPal Digital Gifts.If you need help with a purchase you made via PayPal Digital Gifts, please: Email us or Call us: 1800 073 263 or +61 2 8223 9500 (outside Australia)* *International call charges may apply PayPal service hours: Monday to Friday: - 6am to 10pm AEST Weekends: - 8am What is the Payouts API and how do I enable it on my account?Note: The MassPay API is Deprecated as of September 1, 2017. For new integrations, see the Payouts Overview. The Payouts API is a fast, convenient way to send commissions, rebates, rewards, and general disbursements. Use the Payouts API to make PayPal payments to multiple PayPal accounts in a What SSN should I use for a Sandbox test account?You need a Social Security Number (SSN) to create a PayPal Payments Pro account. In the Sandbox, use "111" for the first three digits, followed by the two other number sets (a two-digit number and a four-digit number). You can use any set of numbers for the rest My Payments Standard integration isn't processing transactions. What should I do?Issue Transactions involving Website Payments Standard, PayPal Payments Standard, or HTML buttons aren't processing, so you see an error message like the following: Things don't appear to be working at the moment. Please try again later. Cause As of March 29, 2017, PayPal has updated to a new, What should I do if my PayPal Working Capital application is declined?Your PayPal Working Capital application is evaluated based on several factors such as consistency in PayPal processing volume, disputes, account age and account usage. Because the application relies on real-time processing, application decisions can change as frequently as your business does. If your application is declined, we will What can I do if I can't I log in?If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browser's support page, or do a web search with "How do I clear cache and cookies in (Your Internet Why should I link a bank account or a card to my PayPal account?By linking your bank account or card to your PayPal account, you will never need to pull out your wallet and enter card numbers or any personal information when you make an online payment using PayPal. With just an email address and password, you can conveniently and securely What happens if I don’t have enough funds in my bank account?If a payment you authorise is rejected due to insufficient funds, we may try to take payment from one or two other bank accounts or cards linked to your PayPal account. This may happen even if you’ve tried to add money to your PayPal account since the payment Questions about eBay and PayPaleBay and PayPal are now separate companies. Although we’re no longer part of the same group of companies, we remain committed to our customers. You may find answers to most of your eBay questions in the eBay Help Centre. Here are links to some of the more commonly What is PayPal One Touch and how do I use it?PayPal One TouchTM allows you to complete purchases faster while still keeping your financial information secure. When you log into PayPal with your mobile phone or from a desktop, tablet or laptop, you can choose to stay logged-in for easier, faster checkout across all eligible merchants. After you I tried different passwords and still couldn’t log in to my PayPal account. What do I do now?If you’ve incorrectly entered your password too many times, your account will be temporarily locked as a way to ensure its safety. Please try again a couple of hours later. If you still can’t remember your password, we suggest that you wait a couple of hours first and What is PayPal.Me?What is PayPal.Me? PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (paypal.me/YourName) with your friends and family, and they can send you money for lunch, chip in for a group gift or any other reason they need to pay Money pools overview and frequently asked questionsMoney pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a pool in your PayPal account and share it with your friends and family. People can How do I link my bank account to my PayPal account?Here's how to link a bank account to your PayPal account: Go to your Wallet. Click Link a card or bank account. Click Link a bank account. Add your bank details and follow the instructions. How do I report potential fraud to PayPal?It's extremely important to report any suspected instances of fraud. Not only will this protect you, it will also help make the internet a safer place to do business. Here are some types of fraudulent activity and steps to report them: Unauthorised activity on your PayPal account If you
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