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Help > My Money/Send money > Can I cancel a payment that I've already sent?

Can I cancel a payment that I've already sent?

You can cancel a payment you've sent if its status is "Unclaimed" in the "Payment Status" column. "Unclaimed" means the recipient hasn't received or accepted your payment yet.

Here's how to cancel an unclaimed payment:
  1. Log in to your PayPal account.
  2. Click Activity near the top of the page.
  3. Click on the transaction you'd like to cancel.
  4. Click Cancel in the "Order status/Actions" column of the transaction in question.
  5. Click Cancel Payment.
If there's no Cancel button beside the unclaimed payment, this means the recipient is still considering whether to accept or refuse the payment. If a payment remains unclaimed for 30 days, it'll be refunded to you automatically.

If your payment's status is "Completed", please contact the recipient to issue a refund to you. If you didn't make this transaction or if you didn't receove the items or services you paid for, you can file a dispute in the Resolution Centre by logging in to your PayPal account.
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