You can view the status of disputes, claims, chargebacks, or account limitations in the Resolution Centre. Here’s how:
How do I view the status of my PayPal dispute or claim?
- Go to Resolution Centre.
- Click Open Cases to find your case. The case status is shown under the “Status” section.
- Click the case to display the status details.
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How can I view the status of my refund on my PayPal account?You can view the status of your refund in your Activity. Heres how to view the latest status: Go to your Activity. Click Advanced filters. Click Refunds. Click the refunded transaction to view the details. Here are definitions for some common refund statuses: Pending:If your refund status is How do I check Payment Status on my PayPal Here app?Tap Sales History on the Profile page. Green tick icon shows the payment has processed correctly. Clock icon shows that the payment is Pending or In Progress. X icon shows the payment was denied, failed, cancelled, reversed or expired. Blue arrow icon show the payment has been partially How do I check the status of a transaction in my PayPal account?Heres how tocheck the status of a transaction: Go to your Activity. Select the filters to locate the transation youre looking for. Click the transaction to view its status. Questions about eBay and PayPaleBay and PayPal are now separate companies. Although were no longer part of the same group of companies, we remain committed to our customers. You may find answers to most of your eBay questions in the eBay Help Centre. Here are links to some of the more commonly I can’t resolve the transaction issue with my seller/buyer. How do I escalate a dispute to a claim?If you and your buyer/seller arent able to resolve a dispute, you can escalate the dispute to a PayPal claim. By escalating to a claim, youre asking PayPal to investigate the claim and decide the outcome. Heres how to escalate a dispute to a claim: Go to Resolution How do I respond to a PayPal dispute filed by my buyer?Heres how to respond to a dispute: Go to the Resolution Centre. Click View under the Action columnnext to your case. Click Message Buyerand enter any relevant information (such as tracking information), and then click Send. Your message is sent directly to your buyer. 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Youre a new seller with PayPal or youre an established seller but have opened a new account. When youre a new PayPal seller, it takes time to build up enough history to demonstrate a pattern of positive buyer-seller How do I verify my PayPal account?You can use your credit card, debit card, or your bank account to verify your PayPal account. When your account is verified, thewithdrawal limit on your PayPal account will be lifted. Simply follow theinstructions toverify your PayPal account. In addition to verifying your financial details to lift the How do I close my PayPal account?You wont be able to re-open your PayPal account once its closed. You can keep your account open if you think you might want to use PayPal in the future. There is no fee to keep your account open and you can use it as often or as
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