Help Article

Before June 30th, 2018 PayPal is requiring all account users to update their browsers to remain compliant with new security standards. You will not be able to access your PayPal account after June 30th if your browser isn’t updated. Learn how to upgrade your browser.

How do I view the status of my PayPal dispute or claim?

You can view the status of disputes, claims, chargebacks, or account limitations in the Resolution Centre. Here’s how:
  1. Go to Resolution Centre.
  2. Click Open Cases to find your case. The case status is shown under the “Status” section.
  3. Click the case to display the status details. 
If you can’t find your case, please click Closed Cases and search again.
We're sorry. The page you're looking for is no longer available. To search again or contact us, please visit our Help Centre.