Website Payments Standard: FAQs


What is Website Payments Standard?

Website Payments Standard is a quick and secure means of accepting online payments from customers with or without PayPal accounts.

  • Accept all major credit/debit cards (Visa, MasterCard), eCheques, bank transfers, and PayPal accounts.
  • Easily create payment buttons (like Buy Now and Add to Cart) for your websites with PayPal tools. You design the button features, and the tools automatically generate all the HTML code for you.

Back to top

What do my buyers see when they check out?

Your customers go through a four-step process to pay for a purchase:

  1. They click the payment buttons next to the selected items.
  2. If they have a PayPal account, they log into PayPal. If they don’t have a PayPal account, they enter all their payment information on a web page protected by PayPal.
  3. They review and complete the purchase on PayPal.
  4. They return to your website.

For an illustration, refer to the section 'The payment experience' on the Website Payments Standard overview page.

Back to top

Do my buyers need a PayPal account to pay me?

No. They can pay with a credit/debit card (Visa, MasterCard).

Back to top

How can I accept payments online using Website Payments Standard?

You have three options.

Back to top

Can I track my inventory?

Yes. If you are selling something on your website, you can create a button that keeps track of what you’ve sold. PayPal will also notify you by email when your inventory gets low, so you don’t sell items that are out of stock.

Back to top

Does Website Payments Standard include a shopping cart?

Yes. PayPal provides a free, simple shopping cart. All you do is create the 'Add to Cart' and 'View Cart' buttons with easy-to-use tools.

You can also choose any of the hundreds of shopping carts pre-integrated with Website Payments Standard.

Back to top

Does Website Payments Standard support multiple currencies?

Yes. You can buy, sell, send, or receive payments globally in currencies supported by PayPal.

Back to top

Does Website Payments Standard calculate shipping and taxes?

Yes. Website Payments Standard offers a shipping calculator for both domestic and international sales in countries where PayPal is available.

All tax and shipping calculators are located in your PayPal account profile.

Back to top

What kind of reporting does Website Payments Standard have?

Website Payments Standard offers a variety of reporting tools:

  • Profit and loss tracking
  • History log
  • Downloadable logs
  • Settlement and reconciliation system
  • Monthly account statements

Back to top

Can I send invoices?

Yes. Invoicing tools are available within the Email Payments tool.

Back to top

Can I customise my checkout pages on PayPal.com with my company’s look and feel?

Yes. You can easily use your website logo and colour scheme at the top of your checkout pages on PayPal. Your customers will feel as if they are staying on your website for the entire purchase. Tools for customising your checkout pages are in your PayPal profile.

Back to top

How long does it take for funds to show up in my PayPal account?

Just a few minutes, when customers pay with credit or debit cards or a balance in their PayPal accounts. Payments made with eCheques take longer, because they have to be processed from the bank.

Back to top

Does Website Payments Standard let me accept recurring payments?

Yes. Website Payments Standard supports recurring payments for subscriptions and donations.

Back to top

Can I create payment buttons using an API?

Yes. We provide a set of APIs for developers and partners. You can find details in the Website Payments Standard Integration Guide.

Back to top