AI-driven fraud intelligence

Help fight fraud using our real-time risk models. Informed by our $1.79 trillion in total annual payment volume1 and 20+ years of industry expertise.

Help reduce fraud losses

Solutions designed to protect transactions and approval rates. So the right transactions get through and the wrong ones don’t.

Flexible for your needs

Protect your payments your way: with options for automation or hands-on control with fraud filters.

No new integration

Built into your existing payment platform when you process with us. Visualise risk across all of your payment flows.

12.8 B
digital identifiers in our network2
98 %
of buyers are recognised by PayPal3

Options to control your risk management

Choose the risk management approach that best suits your business. Let us help you manage your risk with Chargeback Protection on eligible transactions.4 Or use our Fraud Protection dashboard to take complete control of your own risk management.5

More insights. More control.

Fraud Protection Advanced uses AI risk build from data across our global network. It helps protect your transactions from fraud threats.

Risk-centric AI insights

Proactively fight fraud. Our machine learning technology assigns a risk score to every transaction as it occurs.

Manage fraud your way

Use our suite of fraud tools, analytics, and reports customised to your business.

No new integration needed

Turn on our fraud solution within our centralised payment processing.

No extra cost fraud analysis

Ask our team of data scientists and fraud experts for help during a fraud attack.

Out-of-the box Chargeback Protection

Our Chargeback Protection service reduces your risk or loss from eligible fraudulent transactions.4

Use AI-driven risk models

Using AI insights based on billions of data points from global our two-sided network, we help protect your business from ever-evolving threats.

Real-time decisioning

We evaluate whether to approve or decline every one of your transactions in real time. Our monitoring helps keep your transactions protected from fraud.

Waived fees for fraud

If an approved transaction turns out to be fraudulent or results in an item-not-received dispute, we'll waive the PayPal chargeback fee up to the monthly loss cap amount.4

Reduce your chargebacks

We help reduce friction for customers and identify transactions likely to result in fraud. We also help minimise card network fees related to chargebacks.

Help protect your payments. Handle disputes efficiently.

Integrate our dispute automation solution to save time and effort. Use with Fraud Protection Advanced5 or as a standalone dispute management tool.

Scale with AI-

driven tools

Centralise all of your payment disputes in one platform. Real-time monitoring allows your business to:

  • Fight up to 100% of disputes. Pay only for your wins.

  • Use customised AI-driven templates to submit evidence

  • Use AI-driven tools to spot unwinnable disputes early. Route high-value disputes for manual review.

  • Group disputes across multiple payment service providers in one platform with real-time monitoring

Built-in Seller Protection for eligible PayPal Payments

When you accept PayPal, Pay Later,6 or payments from PayPal invoices, we can help reduce the impact of financial losses—even when you’re facing a customer dispute—with Seller Protection on eligible transactions. Limits apply. See Seller Protection terms.

  • Fraud monitoring

  • No extra cost

  • Manage disputes with the PayPal Resolution Centre

Pricing that makes it easy to manage risk

View our most common fees and connect with us for custom pricing.

Fees and costs are subject to change.

Frequently asked questions

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