Common Questions
- Why do I see an error message when using 'Get your money' for service or virtual products?
- How do I report unauthorised PayPal account activity?
- What if I didn't receive my item or it's not as advertised?
- Where is my refund?
- Can I cancel a PayPal payment?
- How do I receive money with my PayPal account?
- How do I add, confirm or remove an email address?
- How do I add my bank account to my PayPal account?
- How can I tell if an email is genuinely from PayPal?
- How do I reset my PayPal password if I've forgotten it?