How do I know if my money request or invoice has been paid?
After your money request or invoice has been paid:
- We email you to let you know it has been paid.
- The Status of the invoice or money request changes to Paid in your transaction history.
- The money appears in your balance.
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How do I cancel a money request or invoice that I've already sent to someone?If you've changed your mind after sending a money request or an invoice, you can cancel it before it's paid. Here's how: Log in to your PayPal account. Click Activity at the top of the page. Click Cancel beside the transaction you want to cancel. Click Yes A payment request will How do I request payments or send an invoice?You have 2 options to request payments from your friends or customers, even if they don’t have a PayPal account. Send a payment request Here’s how: Go to Send & Request. Click Request a payment from customers. Enter the required information. Click Next. Review the information and click How do I pay for a payment request or invoice?Here's how to pay a money request or invoice: Log in to your PayPal account. Click Activity near the top of the page. Find the invoice or money request and click Send payments. Review the information and click Continue or Pay. Click Pay Now to complete the transaction. How do I know if an email is from PayPal and how do I report a suspicious email?You’ll know if an email is from PayPal when: You see your name or your business name in the email. We always address you by your full name or your business name as registered on your PayPal account. We’ll never use generic greetings like "Dear user" or "Hello How do I view my merchant billing invoice for the merchant services that I used?On your merchant billing invoice, you will see 4 sections: Account Summary This section summarizes your billing and payment activity from the previous month. It contains 8 rows: Previous Balance: Amount carried forward from previous unpaid invoices. New Charges: All billing activity for the current month. Other Charges: Prepaid How do I withdraw money from my PayPal account balance?You can withdraw funds from your PayPal account to a Japanese bank account or US bank account. Here’s how to withdraw money from your PayPal account to your bank account: Log in to your PayPal account. Click Wallet near the top of the page. Click Withdraw funds. Select a withdrawal method How do I view or edit my PayPal account information?Your profile summary contains your registered personal information while your wallet contains your financial information. To view or edit your personal information, such as your registered phone numbers, email addresses, and street addresses, please go to your Settings. To view or edit your financial information, such as your How do I add or change my primary email address?Here's how: Log in to your PayPal account. Select Profile > Profile and settings. Click My business info. Click Update next to Email. Click + to add a new address to your account. Enter your new email address, then click Add Email. PayPal will send a confirmation email How do I integrate PayPal Express Checkout with Paid Membership Pro?Purchase, download and install the Paid Memberships Pro module, then follow their instructions for integration, available in their article How to enable Express Checkout. Note: Additional modules are available to add subscription support to your WooCommerce shopping cart. PayPal recommends that you do research before purchasing any modules How do I integrate PayPal Payments Standard/Subscription with Paid Membership Pro?Purchase, download and install the Paid Memberships Pro module, then follow their instructions for integration, available in their article Payment Gateway & Security. Note: Additional modules are available to add subscription support to your WooCommerce shopping cart. PayPal recommends that you do research before purchasing any modules to How do I add a debit or credit card to my account?Here's how: Log in to your PayPal account. Click Wallet near the top of the page. Click Link a card under "Credit cards." Enter your information. Click Save. Note: You can use a debit or credit card with the Visa, MasterCard, JCB, or American Express logo to pay How do I create a discount code or coupon code for my PayPal buttons?PayPal doesn't support discount codes or coupons, but you can offer customers discounts by using a third-party shopping cart that supports a discount feature and works with PayPal. You can also use a script to apply the discount to the amount and then pass that discounted amount to How do I update or provide more information on my incidents?Here's how: Click My Stuff. Log in and open the incident that you want to update. Note: For security reasons, your Technical Support website password is different from the password for your PayPal account. To create a new password, click Forgot your username or password? Click Update How do I remove a credit card or debit card from my PayPal account?Here's how to remove a credit or debit card from your PayPal account: Log in to your PayPal account. Click Wallet near the top of the page. Click on the card you want to remove. Click Remove Card. We're always happy to help you. If you're unable to remove the card How do I confirm a debit or credit card that I've linked to my PayPal account?To confirm your credit card, we’ll charge your card 200 JPY to generate a unique 4-digit PayPal code on your card statement. You’ll need to find the code on your card statement and enter it on the PayPal website. The charge will be refunded to your card once the How do I view the status of my dispute or claim?You can view the status of disputes, claims, chargebacks, or account limitations in the Resolution Center. Here’s how: Go to Resolution Center. Find your claim in the open case list. The case status is shown under the “Status” section. Click open the case to display the status details. How do I add or change email addresses in my PayPal account?If you haven't completed identity confirmation, you may not be able to modify the email address registered on your PayPal account. In such cases, you can either close your current PayPal account and create a new one using your new email address, or you can complete identity confirmation How do I remove an email address from my PayPal contact list or address book?You can add, edit, and delete contacts from your PayPal address book within the Invoice Settings area of your PayPal account. Here's how to access your PayPal address book: Go to Send and Request. Click Create invoice. Under "Settings," click Address book. Click the contact you would like to How do I view my customer's recurring payment, subscription, automatic billing, or installment plan? Here's how you can view or manage the subscriptions and automatic payments: Go to Settings. Click Payments. Click Manage Automatic Payments. Click the name of the customer whose plan details you want to see.
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