PayPal Checkout and how it works

Aug 15 2019 | PayPal editorial staff

Learn more about what PayPal Checkout is and how it works.
If you want to give your customers a shopping experience that is smooth and uninterrupted, PayPal Checkout is for you. This add-on allows you to receive payments securely from India while keeping shoppers on your website or mobile app throughout the process. A few clicks or taps is all that is needed from purchase to payment. You can even customise the experience to make it more seamless.  

What is PayPal Checkout? 
PayPal Checkout integrates the checkout process onto your website to make payment quicker and easier for your customers. They have the option to pay using a preferred debit or credit card, or sign into their PayPal account to skip typing in their billing and shipping information. Like Website Payment Standard, there are no monthly or setup fees. You only pay when a sale is made. 

How does PayPal Checkout work? 
When customers confirm their order, they are directed to PayPal where they choose to sign in to their account if they have one. Once they review and complete their purchases, they’ll be brought back to your page. You can also customise the checkout process to ensure the shopping experience feels smooth and uninterrupted.  

How do I get started? 
Before you start, you will need to verify your account through the KYC procedure, and also activate your account. Once you’re done with both of these steps, adding Express Checkout to your website is pretty simple.  

Step 1:  If you want to let your customers pay without a PayPal account, make sure you have the first option selected. 

Step 2:  Choose how you want to integrate payment onto your website. 

If you already have a shopping cart in place, follow the steps from the provider’s integration guides. Some of the partners we work with are featured below, with the full list in our directory. You can also try out a demo or check out our global community forums to see what others have done. 

Step 3: If you do not have a shopping cart, you can add the button directly into your website. 

Adding the PayPal Checkout button to your website will require some knowledge of API integration language. We have a guide for developers on how this can be done that also shows how you can customise the look to suit your style. If you want to make checking out even faster for your customers by skipping the shopping cart, simply add the button to your product pages.  

That’s it! You’re done. If you haven’t, get PayPal Checkout for your website now.  

The contents of this site are provided for informational purposes only. You should always obtain independent, professional accounting, financial, and legal advice before making any business decision.

Frequently asked questions.

PayPal offers various payment solutions to power up any business, whether you have a website or not.

Here are a few payment solutions we offer in India:
  • Website Payments Standard: You can simply copy and paste our payment button code to your website to start receiving payments. It is mobile-optimised, and can be added onto an existing shopping cart to offer your customers secure transactions.
  • PayPal Checkout: An API-based solution that allows you to personalise your customer’s checkout experience from start to completion. However, if you don’t have an eCommerce solution or a shopping cart already installed, you’ll need some knowledge of API programming to install PayPal Checkout on your website.
  • Invoicing: You can bill your customer directly without setting up your own website.
All these payment solutions have no setup or monthly fees, and the transactions eligible for our Seller and Buyer Protection policies are safeguarded by PayPal. You’re only charged a fee when receiving a payment.

Find out the payment solution that suits your business the best, and learn more about your next steps.

For technical support on implementing the payment solutions, please visit our dedicated Merchant Integration Tech Support Community and PayPal Developer Centre.

Note: To enhance your account safety and remove initial account limits, please confirm your email address and complete identity confirmation.

Watch this video to see how you can get PayPal on your website easily with PayPal Checkout.
Website Payments Pro is a fully customisable payments system that lets you accept all major credit and debit cards and PayPal. You create the online checkout experience that’s right for your customers – from branding and look-and-feel to back-end integration.

What can I do with Website Payments Pro?

With Website Payments Pro, you get all the benefits of Website Payments Standard, plus the ability to accept payments via phone, fax and mail (with Virtual Terminal).  Website Payments Pro is fully customisable and integrates with almost all major shopping carts out of the box.

Is it right for my business?

Website Payments Pro is a good solution for any business that wants to accept credit and debit cards, as well as PayPal, while keeping customers on their website throughout the checkout experience.

Website Payments Pro also gives you detailed order management and transaction history, letting you see all credit card, debit card, and PayPal transactions in one place. For every sale, funds are transferred into your PayPal account, usually in minutes. You can then transfer the money to your bank account or keep it in your PayPal account to use for other online business transactions. All of it is easily managed in your PayPal dashboard.

Please visit our dedicated page to learn more about fees.

For more information about Website Payments Pro, visit our information page.

You have 3 convenient options to request payments from your friends or customers. It's ok if they don’t have a PayPal account yet; we'll help them sign up for one and guide them through the payment. We’ll email you when your payment request or invoice is paid. 

There’s no fee for your to request a payment. You only pay a fee for receiving a payment when your request is paid. When the payment request is paid, the funds are added to your PayPal account balance.

Option 1. Send an email payment request

What is PayPal Email Payments?
Email Payments allow you to receive payments from anywhere around the world simply by sending a digital request. The recipients will then receive an email that allows them to pay you with credit/debit card, bank account, or their PayPal balance. If the transactions are eligible for Seller Protection, it’ll be reflected in your Transaction Details page.

How to send a payment request?

  1. Click Request payments.
  2. Enter your recipient's email address, and click Next.
  3. Enter amount of the payment, and add a note (optional).
  4. Click Request Payments.

You can request money from more than one person at a time. To do so, just enter their email addresses separated by commas in Step 2 above. 

Option 2. Send an invoice

What is PayPal Invoicing?
Online Invoicing is a free management tool to help you automate your invoicing process. The feature provides an easy-to-use invoice template that can be personalised with details such as your company logo, product descriptions, and invoice ID numbers. They can also be customised with discounts, shipping costs, and the currency you wish to be paid in. You can send the invoice via email or a direct link, immediately or at a scheduled later date. Invoices can also be send to multiple recipients at one go, or on a recurring basis.

How to send an invoice?

  1. Click Invoicing.
  2. Select a template you want to use from the dropdown menu. If this is your first time creating an invoice, select Create a new template.
  3. Enter your information, the customer’s information, and the details of the payment.
  4. Click Save template for future use, and then click Send.

Option 3. Share your PayPal.Me link

PayPal.Me is our new, hassle-free way to pay and get paid. You can share your personal PayPal.Me link with anyone via SMS, social media platform or email. Your customers can then click or type your link and send you payments. If their payments meet the eligibility for Buyer Protection, their purchases will also be safeguarded by PayPal. Learn more about how PayPal.Me works.

Here's a video to get you started on email invoicing.

These could be some of the reasons why your payment didn’t go through:

  • Your card issuer might be having technical issues that prevent us from requesting an authorisation on your card.
  • Your card issuer might block the payment for security reason as it doesn’t fit your regular spending pattern.
  • Your card is not activated for online and international payments.
  • There could be a sending limit on your card that has been exceeded.
  • Your bank may not support or have enabled international payments. Please contact your bank for details.
  • The network you’re using to make the payment is not secure or unstable.

To help you make payment successfully, you may want to:
  • Try using a different card to make your payment again.
  • Contact your card issuer to check if your card is valid, and can be used to make online payments, or if there is any recent technical issue or restriction on your card.
  • Use a secure network to make your payment.

If you’ve tried these suggested solutions and your payment still won’t go through, please contact us for further assistance.