Help Centre - Personal Account
How can we help you?
Common Questions
- How do I report potential fraud, spoof or unauthorised transactions to PayPal?
- How do I get a refund?
- Why is the payment I sent pending or unclaimed? Can I cancel it?
- I want my payment back. Can I cancel a payment?
- How do I open a dispute with a seller?
- I’ve forgotten my password. How do I reset it?
- What is a direct debit and how do I update or cancel one?
- Will PayPal report my sales to the IRS?
- How do I change my password and security questions?
- Why is my payment on hold or unavailable?
More ways we can help
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