Complete your KYC

The KYC (Know Your Customer) procedure is a standard verification process to ensure compliance with local regulations. You will need to complete your KYC before you can start receiving payments. Depending on your business type, the documents required will differ.

If you receive only international payments, you'll only need to do 4 easy steps:

Provide a Valid PAN Number for instant verification. The name on your PAN card should match the name on your PayPal account.

If you receive both local and international payments, check what you need according to your business type:

Individual Businesses or Freelancers

Documents required:

Provide PAN card copy of the Business Owner / Freelancer (matching the name as given in PayPal account).
This document will also serve the purpose of ‘Proof of identity’ requirement.

Sole Proprietors

Documents required:

Provide PAN card copy of the Business Owner (matching the name as given in PayPal account).
This document will also serve the purpose of ‘Proof of identity’ requirement.

All Other Business Types

Documents required for:

  • 1. Proof of Identity
    Provide PAN card copy of the Account Holder or Primary Authorized User (matching the name as given in PayPal account).
    This document will also serve the purpose of ‘Proof of identity’ requirement.
  • 2. Proof of Address
    Provide Proof of Residential Address (as given in PayPal Account) of Account Holder by submitting any one of the below documents :-

    Valid Passport with Photo and Signature / Voter ID card / Valid Driving License / Aadhaar Card / GST certificate of regn as valid address proof / Job Card issued by NREGA duly signed by an officer of the State Govt / identity card with applicant's Photograph issued by Central/State Government Departments, Statutory/Regulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, and Public Financial Institutions; letter issued by a gazetted officer, with a duly attested photograph of the person / Utility Bills which is 3 months old / Property or Municipal Tax receipt / Bank account or Post Office savings bank account statement / Pension or family pension payment orders (PPOs) issued to retired employees by Government Departments or Public Sector Undertakings, if they contain the address.
    Letter of allotment of accommodation from employer issued by State or Central Government departments, statutory or regulatory bodies, public sector undertakings, scheduled commercial banks, financial institutions and listed companies. Similarly, leave and license agreements with such employers allotting official accommodation; and Documents issued by Government departments of foreign jurisdictions and letter issued by Foreign Embassy or Mission in India.

  • 3. Letter of Authorization
    Provide LOA on the company letterhead signed by Authorized Signatory.
    A Letter of Authorization* (LOA) is provided on official letterhead of Merchant organization to indicate PayPal Account Holder is an authorized person to manage all PayPal account related activities. LOA is required if the account holder is not the director/Owner. The person authorized in LOA is referred to as Primary Authorized User (PAU).
  • 4. Proof of Business Identity
    Provide PAN copy of the Business.
    Business name on PAN to match as given in PayPal account.
  • 5. Proof of Business Entity
    Submit any one of the below documents.

    Registered Partnership Deed / Income Tax Registration / Service Tax Registration/ Sales Tax Registration / VAT Registration / Shops and Establishments Certificate / Trade License / Registration Certification / Certificate of Importer- Exporter Code (IEC).

  • 6. Proof of Business Address
    Submit any one of the below documents.

    Any valid proof of Business entity document that contains address / Copy of recent utility bill (<3 months old) / Bank statements covering last 6 Calendar months / GST certificate of regn as valid address proof / Certificate of Importer- Exporter Code (IEC).

  • 7. Purpose Code
    No Document Required, to be selected from the dropdown on KYC Page on your account.
    Purpose Code indicates the nature of business for which you receive payments into your PayPal account.
  • 8. Proof of Bank

    Voided Cheque / Copy of bank statements confirming account name of the Business Owner (as given in PayPal account).

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Dos

  • Check that you have selected the right business type when creating your account
  • Submit both sides of the documents if there are details on either side (Eg. Aadhar, Driving License, Passport, etc.)
  • Make sure to submit personal and business details in PayPal account as per the documents you have
  • Double-check that you have all the list of documents you need before starting submission

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Don’ts

  • Submit document copies that are damaged, blurred or distorted
  • Submit documents that are password-protected
  • Enter personal details when business details are needed, or vice versa

Want to learn more?
Read our step-by-step guide for KYC.