In case your item doesn’t match its description, is defective or doesn’t turn up at all, we’ve got your back.
In case an event is cancelled, your hotel is double-booked, or the new game you purchased couldn’t be downloaded, we’ve got you covered.
Have your custom made, leather dancing boots failed to make it to your door? Our Buyer Protection now covers eligible custom-made items too.
If you have problems with a purchase, you could file a dispute through Resolution Centre and we’re here to help.
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