- Unique Transaction Reference number (UTR)
- Customer name
- Account number
- Amount of money
- Date and purpose of the payment
We recommend that the letter also mention that the payment was received through PayPal. You can refer to a sample request letter here. Please also inform your bank of the postal address you want the certificate(s) to be delivered to.
What is a Unique Transaction Reference number and how can I find it?
Figure: Sample image of PayPal credit with n-EFT reference number (UTR number) in bank statement
Is there a fee for the FIRC /Advice ?
For requests more than 20 transactions, Citibank will issue a bulk FIRC/Advice and will be priced at 2000 INR
For merchants with a Citibank account, this fee will be automatically deducted from the bank account. 18% GST will be applicable.
Merchants without a Citibank account will be required to submit a Demand Draft of the fee amount in favour of ‘CITIBANK INDIA NA FIRC CHARGES’, payable at Mumbai together with the FIRC request letter. No GST is applicable for merchants sending a Demand Draft.
Note: The GST rate can change from time to time. Please check the applicable tax rate at the time of creation of Demand Draft.
Who pays this fee?
How long does it take?
Citi account holders: 3 working days
Non-Citi account holders: 7 working days
Please note that the duration mentioned is the processing period and does not include the time taken to ship the documents from your bank to Citibank and back.